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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

Alteryx Intelligence Suite - Module not found

grossal
15 - Aurora
15 - Aurora
‎08-03-2020 03:38 AM

Hello,

 

I've just installed the recent 2020.2 version and activated the Intelligence Suite and I am getting ModuleNotFoundErrors on all the tools.

 

Examples:

grossal_0-1596450969372.png

grossal_1-1596451000553.png

 

I've done a fresh install with all default settings during the installation.

 

Alteryx Version: 2020.2.3.27789 (Admin)

 

Someone able to help?

 

 

Best

Alex

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Accepted SolutionSolved! Go to Solution.

1 REPLY 1
AndrewKramer
Alteryx Alumni (Retired)
‎08-03-2020 06:27 AM

Hi,

 

Do you have a space in your user name? Ie C:/Users/Andrew Kramer. If so, this is a known issue and we have a fix. Please email support@alteryx.com for assistance.

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