Alteryx Engine: Unable to create log file

I've created a workflow that runs macro1. Macro1 runs macro2, and macro2 runs macro3, etc. However, when macro2 tries to run macro3, alteryx throws the following error: "Alteryx Engine: Unable to create log file"

Is this a known issue? What is the solution for it?

Thanks in advance.

alteryx_log_file.txt

Workflow

Error Message

Macros

Accepted answers

KoryC

Hi all - updating this thread - this issue has been resolved and is available in version 10.5. If you haven't already updated, please do so. If you have updated and continue to see any issues regarding logging (or anything at all, really) please let us know. Thank you!

All comments

s_pichaipillai

Hi Jo

from the message i see the logging directory pointing to a UNC path

Alteryx Engine: Unable to create log file "\\londata002.uk.net.intra\CMPPBI\Alteryx Log Files\Current\Alteryx_Log_1452675344_1.log

is that correct ?

i suspect this could be an permission issue , but i think you dont need to provide the UNC path

for further troubleshooting, can you provide the screenshot of system settings. refer the below

Alteryx Log.PNG

josecavalheiro

The screenshots show both alteryx configuration menus, from server and designer.

s_pichaipillai

ok.

can you change the Logging Path in User Settings to your Local Path and try (the One starts with \\londata002

josecavalheiro

Regrettably, it does not solve the issue.

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