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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Alteryx Data Products Install Error

jaysonchang95
5 - Atom

Hi all, I'm trying to install the tomtom drive time data but keep receiving the following error message.

jaysonchang95_0-1612757064804.png

 

 

Has anyone experienced this before? Thank you in advance!

 

 

2 REPLIES 2
Qiu
21 - Polaris
21 - Polaris

@jaysonchang95 
Judging from the installation interface, you are installing on a Win10.

And the error pops when "Chaning the Ini file", so most likely it is a permission issue that happens to Win10.

Can you try to run the installation again by the option "Run as Administrator"?

 

Untitled1.png

SeanAdams
17 - Castor
17 - Castor

It may be worth raising this to the support team - support@alteryx.com 

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