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Alteryx Designer Desktop Discussions

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SOLVED

Alteryx Crashes When Connecting to BigQuery via Simba ODBC Driver

rajareddy15
5 - Atom

When attempting to connect to Google BigQuery using the Simba ODBC driver in Alteryx (as an input data source), Alteryx crashes and closes automatically without displaying any error message. However, the same ODBC connection works correctly with Excel, and data loads without any issues. The crash specifically occurs when opening the query editor within Alteryx.

Looking for potential solutions or troubleshooting steps to resolve this issue.

4 REPLIES 4
alexnajm
18 - Pollux
18 - Pollux

Without seeing this live, it'll be hard to troubleshoot - I would submit a case to Alteryx so you can explore further with them! MyAlteryx

apathetichell
20 - Arcturus

@rajareddy15 --- which version of Alteryx are you running --- are you connecting to BQ via user credentials (ie oauth/session token) --- or a service account key?

rajareddy15
5 - Atom

Here is the Windows Log for Crashing Alteryx Designer.

 

Alteryx Crashing.png

rajareddy15
5 - Atom

I tried with different versions Like 2025.1, 2024.1 and 2024.2

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