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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Alteryx 2023.1

belescobedo
5 - Atom

Hello,

 

I am a student and for one of my classes I have to use Alteryx. I downloaded the version 2023.1.1.247, and when I used it to run a result for data cleansing Alteryx closes. I already uninstall and installed it, and It keeps closing when I run for results. 

 

 

3 REPLIES 3
caltang
17 - Castor
17 - Castor

You mean Alteryx crashes or...? 

 

Please raise a support ticket to Alteryx via Mission Control. Enable logs on your designer and replicate the issue, and pass the log to Alteryx in addition to your ticket.

 

To enable logs: https://community.alteryx.com/t5/Alteryx-Server-Knowledge-Base/How-to-enable-Engine-Logs/ta-p/545628

Calvin Tang
Alteryx ACE
https://www.linkedin.com/in/calvintangkw/
belescobedo
5 - Atom

yes, Alteryx crashes. I am not sure what I need to do since I need it for school. 

caltang
17 - Castor
17 - Castor

Please refer here: https://community.alteryx.com/t5/Alteryx-Designer-Desktop-Discussions/Alteryx-crashing-when-I-click-...

 

Either downgrade to 2022 v3 or 2022 v1 to see if it works. 

Calvin Tang
Alteryx ACE
https://www.linkedin.com/in/calvintangkw/
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