Alteryx 11 Performance Issues

I upgraded to Alteryx 11 (from 10.6) this week and it is behaving extremely slow. Every click takes about 10-30 seconds to respond. When I deactivate a tool it takes 15 seconds for Alteryx to catch up. Is this happening for others as well?

EDIT: I realize I am providing a minimal amount of information but i am thinking the Sharepoint tool is contributing to the performance. Is anyone having issues with the Sharepoint input tool?

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Accepted answers

BenG

Hi Everyone,

Thank you for reporting this issue and providing extra details. We have been able to track the issue down and are planning on releasing an update that resolves the problem. I will post again once that is available. I am expecting to have an update by the end of next week.

The problem we found was related to internet connectivity. The feature works really well either with full internet access or with none at all. The problem occurred when there was indeterminate internet connectivity. In this scenario we were waiting for a timeout on the connection before continuing. Apologies to anyone that was affected and we will get this updated for you soon.

Best Regards,
Ben

All comments

Martin_Bosak

I have same issues. Not that bad, but from user experience perspective it is SLOW!!!

especially search/find tool, and sometimes working with workflows where is an error.

Martin

ulrich_schumann

I updated from 10.6 to 11.0 this week as well. The overall performance is fine for me except one recurring issue: When I use the new search tool, quite often the system seems to freeze for 30 to 60 seconds (showing a message a the very top: system is not responding). Then working again fine.

hhaigh1

@ulrich_schumann @Martin_Bosak

The new search functionality in Alteryx 11 is a global search that searches locally for tools but also the community and the help documents online. As such this could be impacted by your internet connection.

BenG

Hi Everyone,

Best Regards,
Ben

CFHMC

Yeah this makes 11 unusable over VPN. Wasted so much time waiting for timeouts while trying to view sample data sets to build formulas. 10 worked beautifully for me over VPN. I can't hardly wait for this update. Thanks for responding and find the issue so quickly.

Thanks,

Michael

sbedwell

Hi Ben,

I have Alteryx 11 installed on a server with absolutely no access to the 'outside world' and having the following two issues while RDP in to that server.

1) Launching Alteryx takes about 2 minutes. The server is quite beefy with very little activity, so I would expect it to launch in seconds not minutes.