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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

After upgrade Desktop to 2024.1, cannot connect to Server 2023.2

Maurilio_Lima_yduqs
7 - Meteor

Yesterday, I was warned about new Alteryx Desktop, version 24.1, and after I downloaded and upgraded, today I can't connect to gallery at version 2023.2.

3 REPLIES 3
JosephSerpis
17 - Castor
17 - Castor

Hi @Maurilio_Lima_yduqs you typically need to keep your designers and server version in sync. As the latest versions of Designers may have new features that your Alteryx Server which is on a older version may not have. Hence why you are unable to connect. 

alexnajm
19 - Altair
19 - Altair

Exactly what @JosephSerpis said - technically you can have a newer version of Server and an older version of Designer if you need, but you cannot have an older version of Server and a newer version of Designer. Best to keep them the same!

Maurilio_Lima_yduqs
7 - Meteor

Thanks by the help.

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