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Alteryx Designer Desktop Discussions

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SOLVED

Activating Free trial License of Alteryx Designer in a VM server

Hamza_Abuali
7 - Meteor

Hello,
Am I able to activate free trial license of Alteryx designer in a VM serve?
I have recently tried that, it worked for a couple minutes then in crashed, when I entered the designer again, the welcome window popped up like it's the first time opening Alteryx, but my email was there. When I proceeded with the steps, especially in "Start Solving" window, it does not work and ask for a license.

I have reinstalled Alteryx and installed it again and signed up the same email on the Maveryx Community, but still it did not work.


I think it's because i am trying to download alteryx designer on a server !

Please I need a response ASAP.
Thank you. 

5 REPLIES 5
alexnajm
18 - Pollux
18 - Pollux

If you've used your email before, you have likely used up your free trial. Have you attempted with another email?

Hamza_Abuali
7 - Meteor

Thank you for the fast response.

It does not allow me to change the Email Address.

 

alexnajm
18 - Pollux
18 - Pollux

Can you try opening up Alteryx License Manager and see if you can replace/clear the associated email?

Hamza_Abuali
7 - Meteor

if you mean when I go to :
options -> Manage licenses 
for the free trial, the check box on the left of the license does not exist!

I had that in mind before but unfortunately it did not work!

 

alexnajm
18 - Pollux
18 - Pollux

That is not what I mean - you can search "Alteryx License Manager" on your computer

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