AmpJobFailed error in Designer Cloud Starter Edition

[TracyB513]

I created and successfully ran a workflow last month.  I tried to run it today and am getting an error message - AmpJobFailed.  Below is the error report I downloaded, which I don't understand.

[
{
"jobGroupId": 1961733,
"workspaceId": 41980,
"status": "Complete",
"jobId": 4641517,
"personId": 83538
},
{
"jobGroupId": 1961733,
"workspaceId": 41980,
"status": "Complete",
"jobId": 4641519,
"personId": 83538
},
{
"jobGroupId": 1961733,
"workspaceId": 41980,
"status": "Failed",
"jobId": 4641521,
"personId": 83538,
"errorMessageId": 206631,
"errorTimestamp": "2025-09-05T20:30:31.000Z",
"uiErrorMessage": {
"title": "AmpJobFailed"
}
},
{
"jobGroupId": 1961733,
"workspaceId": 41980,
"status": "Failed",
"jobId": 4641525,
"personId": 83538,
"errorMessageId": 206632,
"errorTimestamp": "2025-09-05T20:30:31.000Z",
"uiErrorMessage": {
"title": "UpstreamJobFailed"
}
}

[alexnajm]

Best to submit to Support via MyAlteryx! Unfortunately Cloud error message don't tell us much about what tool to look at to help :(

[TracyB513]

Thanks - I was planning on doing that too.  I'm very new to Alteryx and so much of this is Greek to me!

[alexnajm · Accepted solution]

No worries - the Cloud product is just more challenging by default to troubleshoot since there's no "file" to easily share. Support will have direct access to your Cloud environment so they'll be the best chance to fix it

What I can recommend is opening up the Designer Cloud workflow and making sure you aren't seeing any errors there

[TracyB513]

So I'm back again.  I have spent hours recreating workflows to get them running again and I thought all was good last week when I recreated my workflow for the third time and tested it nearly every day (with the same data) and everything ran fine.   

This morning I opened the workflow because I had new data to input.  Just opening the workflow kicked back an error on one of my tools (never had any issues last week).  I fixed the issue and ran the job and of course it failed with an AMP JOB ERROR.  

It seems rather counterproductive to have to create the workflow again.  Does anyone else seem to have this issue?  I have a ticket with support, but past history tells me that they don't know what I can do, either, other than recreate the workflow.