AmpJobFailed error in Designer Cloud Starter Edition

[TracyB513]

I created and successfully ran a workflow last month.  I tried to run it today and am getting an error message - AmpJobFailed.  Below is the error report I downloaded, which I don't understand.

[
{
"jobGroupId": 1961733,
"workspaceId": 41980,
"status": "Complete",
"jobId": 4641517,
"personId": 83538
},
{
"jobGroupId": 1961733,
"workspaceId": 41980,
"status": "Complete",
"jobId": 4641519,
"personId": 83538
},
{
"jobGroupId": 1961733,
"workspaceId": 41980,
"status": "Failed",
"jobId": 4641521,
"personId": 83538,
"errorMessageId": 206631,
"errorTimestamp": "2025-09-05T20:30:31.000Z",
"uiErrorMessage": {
"title": "AmpJobFailed"
}
},
{
"jobGroupId": 1961733,
"workspaceId": 41980,
"status": "Failed",
"jobId": 4641525,
"personId": 83538,
"errorMessageId": 206632,
"errorTimestamp": "2025-09-05T20:30:31.000Z",
"uiErrorMessage": {
"title": "UpstreamJobFailed"
}
}

[alexnajm]

Best to submit to Support via MyAlteryx! Unfortunately Cloud error message don't tell us much about what tool to look at to help :(

[TracyB513]

Thanks - I was planning on doing that too.  I'm very new to Alteryx and so much of this is Greek to me!

[alexnajm · Accepted solution]

No worries - the Cloud product is just more challenging by default to troubleshoot since there's no "file" to easily share. Support will have direct access to your Cloud environment so they'll be the best chance to fix it

What I can recommend is opening up the Designer Cloud workflow and making sure you aren't seeing any errors there