Hello all! I am new to this platform and am trying to get Designer Cloud certified.
I got my independent license and got my license key and verified everything.
When I downloaded both the Non-Admin and Admin versions, I run as an administrator, the UAC prompt comes up and when I click "OK" the installer never goes and nothing happens.
Here are all the steps I have tried. Any help is greatly appreciated:
I think there's some confusion here. Designer Cloud and installation are not terms that go together. The only time installation should be an issue is if someone is using an early version of Trifacta and installing in their own infra. Definitely not for certification.
If this is in reference to the desktop designer, then that differs, but the solution will require looking at environment, as it's not like different people get different installers from the links. You've indicated that you're licensed, and so whoever provided the license should be able to assist. If it's SparkEd, then replies may be a couple of days, but that's the reality of a for-profit organisation giving so much access in the non-profit space, they can't dedicate full resource everywhere in the world for it.
An installer dropping out part way definitely indicates that something on the machine is stopping it. Antivirus etc are the main culprits, but there are definitely others that can do this as well. Event viewer should give the logs of what happened, and then need to figure out what needs to be disabled to allow it to run.
Once I got my license (SparkED) in the instructions it told me to download Alteryx Designer. Apologies for using the term cloud, I thought that was what I was downloading.
I have turned off my security and the vast majority of everything else I could think of and nothing will get this to install.
The main reason I am pushing so hard for it to install is I am being told I need it to go through my Designer Core certification.
It is true that you would not be able to do the certification without installing the software first. Designer Cloud is a portal that you log on to through a browser, it's different and doesn't have quite the flexibility of designer desktop.
In order for someone here to possibly provide some advice, would need the Event Viewer logs and more info on the environment, but even then it's just a chance if someone sees something that will help. This will most likely get more traction through SparkEd or maybe support.
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