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SOLVED

Error link Alteryx Connect to Alteryx Gallery

messi007
15 - Aurora
15 - Aurora

Dear Alteryx Connect Community,

When I try to connect Alteryx Connect to Alteryx Gallery, I get the error below:
However, I'm populating correctly the credentials of the gallery admin.
Could you please give me some guides to solve the error?

messi007_0-1592813391817.png

 

Best Regards,

3 REPLIES 3
OndrejC
Alteryx
Alteryx

Hi @messi007 ,

could you pls provide more details how your connection settings to Gallery look like? Also providing Connect logs would provide more information on that.

 

If you need assistance pls contact Customer Support: support@alteryx.com

 

Ondrej

Connect Team

TrevorS
Alteryx Alumni (Retired)

Hello @messi007 

I just wanted to check back and see if you were able to get a resolution to this issue! If so, could you please reply back with your solution?

Thanks!

TrevorS

Community Moderator
messi007
15 - Aurora
15 - Aurora

Hello @TrevorS , @OndrejC 

thank you for the answers 

I was able to get the solution. I was using the wrong credentials 🙂

 

Regards,