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Alteryx Connect Discussions

Find answers, ask questions, and share expertise about Alteryx Connect.

Alteryx Connect Emails only Sending with Admin Account

kbwissi
8 - Asteroid
‎10-28-2019 11:06 AM

Our Alteryx Connect instance throws an error when trying to send email (e.g. Share a workflow) with everyone except the Admin. The error message states: 'WARNING: Can't send mail. Could not send share to the following addresses.' The Admin can send an email without issue. 

 

Any ideas?

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OndrejC
Alteryx
Alteryx
‎10-29-2019 11:54 PM

Hi,

could you pls check catalina.out log file since there can be detailed error message why SMTP server can't send an email, probably refused by SMTP server setting?

 

Ondrej

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