Alteryx Connect Knowledge Base

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Troubleshooting: Unable to add user(s) to group


Issue - Unable to add user(s) to a group in Alteryx Connect


When trying to add a user to a group in Connect, the user is not found and therefore cannot be added to the group.






  • Alteryx Connect
    • Version 18.4+




The user does not have an email address set.




  1. Navigate to the user in Connect under People
  2. Click the Edit button in the top right
  3. Enter the user's email in the Email field
  4. You should now be able to add the member to a Group.


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