Inspire EMEA 2022 On-Demand is live! Watch now, and be sure to save the date for Inspire 2023 in Las Vegas next May.
Announcement | We'll be doing maintenance between 2-3 hours, which may impact your experience. Thanks for your patience as we work on improving the community!

Alteryx Connect Discussions

Find answers, ask questions, and share expertise about Alteryx Connect.

Cannot setting Alteryx Gallery in Alteryx Connect

6 - Meteoroid

Hello guys,


I have to installing and configuring Alteryx Connect, and after installing it, need to configured password, instance, SMTP and Alteryx Gallery settings.


In this Alteryx Gallery Settings I have the following error:




I did the installation as it comes in the documentation


I installed Alteryx Connect 2021.3


Any idea how to fix the error?


Best regards,



8 - Asteroid

Hey @Esolano , I don't have an answer to this particular error.  But I see you are looking to setup the Gallery metadata loader from with Connect.  Setting up the loader this way is one of two options.  Have you tried the other way, by running the loader in the Designer that is sitting on your hosted Server machine?


In general I have found loaders to work more often from there, but this option also to provide more detailed error messages if things go wrong.