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I completed a new installation of Connect 2020 version.
I selected to SSL option during installation.
I worked with my IT team to get a new Base URL https://alteryx.domainname.com/connect.
I configured the URL in Base URL setting and could access Connect using https://localhost/ url on the server.
When I tried the base url from a user laptop, the page would not load.
What could be the issue?
I imported and updated the properties of and existing certificate based on the instructions provided here, but no luck.
Is there is a separate appid for Connect? instead of the appid mentioned in the instructions for Gallery in above link?
After some digging, I could access the page though IP address of the server. Example: 100.100.100.121/signup.
But the page indicate is not secure, so the connection is not using SSL.
May be my I did something wrong during installation.
Hello @kamanivk ,
I might recommend following the article here for assistance on this issue:
Connect is a bit different than Server in how you would install the SSL certificates and requires a different configuration.
If you get stuck, I would definitely recommend reaching out to our Support team!