Community Spring Cleaning week is here! Join your fellow Maveryx in digging through your old posts and marking comments on them as solved. Learn more here!

General Discussions

Discuss any topics that are not product-specific here.

Interactive Chart, system times out while rendering the snippet

sandrajansson
7 - Meteor

Hello,

 

I have created a workflow in Designer that includes a few Interactive Charts. The input to the workflow is from an OleDB database and output is an email with a report. 

The workflow runs fine in Designer as well as when I save it to Alteryx Analytics Hub (validation process etc). However, when I run the workflow from Alteryx Analytics Hub I receive the error "The system timed out while rendering the snippet". 

 

Is there a workaround for this? I need to schedule the workflow from the Analytics Hub but as of now it returns error and hence no report is produced. 

 

Thanks,

2 REPLIES 2
BryceL
Alteryx
Alteryx

Hi @sandrajansson ,

 

It sounds like you may have encountered a defect. Could you please reach out to support@alteryx.com, so that we can get additional details and work on troubleshooting?

 

Thanks,

Bryce

sandrajansson
7 - Meteor

Hello Bryce,

 

Thanks for getting back. I will reach out to the support channel.

 

Regards,

Sandra

Labels