topic Re: Alteryx Server Upgrade 2020.4 Scheduled Jobs stuck in queue in Alteryx Server Discussions

Alteryx Server Upgrade 2020.4 Scheduled Jobs stuck in queue

bjschwartz3 — Mon, 01 Feb 2021 15:45:47 GMT

We upgraded to Alteryx Server 2020.4 Friday night but all the jobs in the scheduler are stuck in Queue with Status = Queued. Restarting the server makes the jobs in the queue run but the problem occurs when news jobs are added to the queue from the scheduler.

Re: Alteryx Server Upgrade 2020.4 Scheduled Jobs stuck in queue

TerriLH — Fri, 12 Feb 2021 21:53:13 GMT

I also upgraded to the Alteryx 2020.4 server 2 days ago. And 2 of my jobs are stuck in the queue, and I can't kill them. Server has been restarted twice with no luck. Opened a ticket. Still waiting for a response.

Re: Alteryx Server Upgrade 2020.4 Scheduled Jobs stuck in queue

KrishnaCPolu — Wed, 17 Mar 2021 10:53:59 GMT

Hi,

has alteryx support offered any solution to overcome this problem? We are facing same issue on our Alteryx server. Thanks in advance.

Re: Alteryx Server Upgrade 2020.4 Scheduled Jobs stuck in queue

KrishnaCPolu — Fri, 26 Mar 2021 17:36:01 GMT

This is fixed now. In our case, it occurred due to "Quality of Service" setting value under Worker settings.