topic Re: Problem Loading App in Alteryx Server Discussions

Problem Loading App

JoseNavarro — Tue, 09 Mar 2021 08:30:44 GMT

I've published a wf in our Gallery (Validation ok)

When I schedule the wf runs correctly.

When I try to run it manually I get this error:

any ideas?

Thanks

Re: Problem Loading App

mbarone — Tue, 09 Mar 2021 12:44:14 GMT

Is F a mapped drive (a network shared drive perhaps)? For Gallery it usually doesn't work and requires full UNC paths.

Re: Problem Loading App

JoseNavarro — Tue, 09 Mar 2021 12:47:16 GMT

No, I'm not using anything in the workflow. Indeed it's a text input with a browse (to test)

Anyway I always use UNC..

Thanks!

Re: Problem Loading App

mbarone — Tue, 09 Mar 2021 13:01:30 GMT

Ah, sorry, I didn't look closely enough at the screen shot.

First, I'd make sure the staging folder on the server the app is running on exists. Can you navigate to that path in the screen shot on the server? Second, this file may be part of a macro, or a chained app. Are there macros in your app, or is it a chained app? Something in the app is looking for new.yxmd in the location specified. The fact that it runs from your machine means that your machine has that folder and new.yxmd, but the sever does not.

Re: Problem Loading App

JoseNavarro — Tue, 09 Mar 2021 13:09:35 GMT

HI!

The app is only a Text Input with a browse. Nothing else.

Yes, that path contains the wf. The wf is there.

It's very weird but it's happening. Indeed I can schedule and it works. (It only failing a Manual run)

the wf has been published using the server, so the server has the path

Thanks.

Re: Problem Loading App

mbarone — Tue, 09 Mar 2021 13:18:12 GMT

I'm at a loss then without being able to see the app, your machine, and your server. Maybe try deleting it from teh Gallery and re-saving it for the heck of it.

Re: Problem Loading App

hroderick-thr — Tue, 09 Mar 2021 13:47:41 GMT

I suggest downloading from server then either the new (and great) find feature or opening in notepad to search for F: . Perhaps it is hiding somewhere like an event

Re: Problem Loading App

JoseNavarro — Tue, 09 Mar 2021 13:58:33 GMT

That it's happening for every wf in the Gallery that I try to run manually.

Weird

Re: Problem Loading App

hroderick-thr — Tue, 09 Mar 2021 14:26:15 GMT

I'm thinking there's some peculiar logging going on server.

Get your server admin team involved first in case they are aware about anything special taking place. If they plead not guilty it is time for Alteryx support.