topic Re: how to delete user from Alteryx Gallery in Alteryx Server Discussions

how to delete user from Alteryx Gallery

cwhitecotton — Thu, 24 May 2018 01:12:12 GMT

I'm a Gallery Admin, but I do not see a way to delete a user from the Gallery. It looks like I can only edit their profile or reset their password. I can't find any documentation on the subject. Does anybody know how to do this, or where to find the documentation?

thanks,

Chris

Re: how to delete user from Alteryx Gallery

patrick_mcauliffe — Thu, 23 Mar 2017 02:20:29 GMT

In the Gallery Admin page, find the Permissions icon (a key) on the far left.

Click through to the Permissions page. Find the user's name/ID on this page and click on the trash can icon to the far right.

That should be all you need to do.

Re: how to delete user from Alteryx Gallery

cwhitecotton — Thu, 23 Mar 2017 15:27:49 GMT

Patrick, thank you for taking the time to respond. However, your steps only delete the permissions for the user, not the actual user. If you delete the permissions, the user still shows when you go to the user tab in the gallery admin tab.

Re: how to delete user from Alteryx Gallery

patrick_mcauliffe — Thu, 23 Mar 2017 15:45:36 GMT

Have you tried deleting them from the Subscriptions page as well?

Re: how to delete user from Alteryx Gallery

cwhitecotton — Thu, 23 Mar 2017 16:01:43 GMT

thanks for the tip. The user is part of a Subscription. However, when I go to their specific Subscription, there is no way for me to remove any user from a subscription. I can only add them.

Re: how to delete user from Alteryx Gallery

patrick_mcauliffe — Thu, 23 Mar 2017 17:57:11 GMT

Hmm... I've not heard of that. Sounds like a case for the support team.

Re: how to delete user from Alteryx Gallery

KevinP — Wed, 29 Mar 2017 19:16:24 GMT

@cwhitecotton At this time Gallery does not offer any options, methods, or functions to delete users. Our general recommendation in regard to users is to mark the user as Inactive or set their permissions to No Access depending on which authentication type you are utilizing. Either of these options will prevent that user from accessing Gallery. For further details and information on managing users please refer to the following links to our online help documentation:

Alteryx Server Help for Administrators

Gallery Administration: Subscriptions

Gallery Administration: Users

Gallery Administration: Permissions

Re: how to delete user from Alteryx Gallery

mbarone — Thu, 30 Mar 2017 16:46:10 GMT

Please star my post and perhaps they will implement it in the future :)

https://community.alteryx.com/t5/Alteryx-Product-Ideas/Private-Gallery-Subscriptions-for-Members/idi-p/9333

Re: how to delete user from Alteryx Gallery

MPohlers — Mon, 03 Jul 2017 08:23:10 GMT

I think the ability to delete users is crucial for a product in an enterprise environment. #

What is the rationale behind not having this "feature"? What is the roadmap to implement this?

Re: how to delete user from Alteryx Gallery

KJennings — Thu, 10 Aug 2017 13:48:17 GMT

Alteryx Designer/Server 11.0.6

Security = Active Directory

Default Permissions = No Access

I am disappointed that this submission is marked SOLVED when there is no solution to clean up user or subscription entries.

IN our environment as described, anyone that accesses the gallery URL causes the server to create a studio entry and a user entry, which can be viewed from the Gallery Admin pages, but cannot be deleted. This contributes to an administrative nightmare for an enterprise system.

Re: how to delete user from Alteryx Gallery

levell_x_dunn — Wed, 06 Sep 2017 20:51:07 GMT

Yeah,

This has been an issue for us at KP for a long time.

I have resulted in my own personal workaround by making people inactive and them moving them to a private gallery so I can keep track of those who have been removed

Re: how to delete user from Alteryx Gallery

Ivano — Wed, 23 May 2018 11:42:05 GMT

There is a way around if you want to delete all users. If you back up your mongodb (already explained on the forum) in the back up folder you will find mongobackup\AlteryxGallery\users. Deleting the txt in the file would remove all existing users., unless you can figure out the syntax and delete only specific ones. Since deleting a user doesnt prohibit them to log in to the gallery, deleting all is quite an easy way out. Once you do that, just restore your mongodb(explained already as well) and the gallery will be clean of users.

Re: how to delete user from Alteryx Gallery

KevinP — Wed, 23 May 2018 15:34:03 GMT

@Ivano I highly recommend you don't follow this procedure. Not only is it not supported, but it will also orphan all of the ownership references in the DB. This can have a wide array of undesired effects. Some of the side effects of this action may include making some or all of the workflows, collections, subscriptions, etc... inaccessible and unable to be updated/modified. It will also likely break scheduled jobs, workflow credentials, and data connections. You also need to consider the impacts to windows authentication as removing the users from the users collection in the MongoDB does not remove the associated AD account information. This could cause failures when the user attempts to log back or during permissions checks as the account will partially exist.

Re: how to delete user from Alteryx Gallery

Ivano — Wed, 23 May 2018 15:56:48 GMT

Thanks Kevin. We were quite annoyed that the existing users couldn't log into the gallery due to windows auth error and support did not provide adequate solution. But the new users entered without the problem. Our gallery was cleared when we restored mongodb for other reasons so not really worried about that. However i wouldnt want to mess with somwthin else.
Should I restore the user file to what it used to be? Then we get to the same problem of the above mentioned error.any advice?

Re: how to delete user from Alteryx Gallery

Mert — Fri, 12 Aug 2022 12:23:30 GMT

Hi. Since the last message in 2018, has there been any developments? Can now a user be deleted completely, rather than just flagging it inactive? TIA!

Re: how to delete user from Alteryx Gallery

KevinP — Fri, 12 Aug 2022 16:41:18 GMT

@Mert The v3 API added with the 21.4 release provides a user delete operation. This operation removes or hashes all of the user data making it impossible to recover or associate back to the original users. However, it does not destroy the record entirely. I would still recommend deactivating a user for a period of time before deleting the user as deactivated users can be recovered by reactivating them were deleted users cannot be recovered.

Re: how to delete user from Alteryx Gallery

Mert — Mon, 15 Aug 2022 08:35:55 GMT

@KevinP , thank you for your reply. In my case, the customer's company has gone for a split. So the customer is certain that she would like to delete the users who are now split company's users. I will pass your advice to the customer for sure, however, I expect her to go with the delete option immediately.