topic Re: I can't access the alteryx server gallery in my local. in Alteryx Server Discussions

I can't access the alteryx server gallery in my local.

RichardAlt — Wed, 20 May 2020 05:04:35 GMT

Hi guys,

I need help in alteryx server.

We already installed the alteryx server to our server.

Yes, It's working in server using http:/localhost/gallery/.

But I need to access it to my own laptop.

So I changed it to http:/serveripadd/gallery. But It's not working.

Also I changed it to server name. Did not work also.

And giving me the messaged "this site cant' be reached."

Any idea guys? Sorry for my bad English.

Re: I can't access the alteryx server gallery in my local.

miguelm — Tue, 26 May 2020 22:04:15 GMT

Hi Richard,

I would recommend checking if you are able to ping the server from your laptop, also verify the url is entered correctly. Do you have firewall or Antivirus enabled? Is Alteryx service running in your laptop?

Re: I can't access the alteryx server gallery in my local.

RichardAlt — Wed, 27 May 2020 01:01:03 GMT

Hi @miguelm ,

Yes, I can ping the IP of the server using my laptop. But when I tried to ping the https://serverip/galllery is says "unable to find host".

Re: I can't access the alteryx server gallery in my local.

revathi — Mon, 01 Jun 2020 19:08:27 GMT

Two things I could think of

1. Ensure Server system settings -> Gallery General -> Base Address section has URL in this format. http://hostname/gallery. We have faced similar error if the base address is http://localhost/gallery

2. Ensure the URL you type in your laptop browser is http://hostname/gallery and not https://hostname/gallery. from the URL you have mentioned in your post, I see SSL has not been enabled.