Email address associated with Server license

smysnbrg — Tue, 28 Apr 2020 21:06:10 GMT

In regards to the Alteryx Server license key, our installation has a single associate's email address associated with it.

What happens if that associate changes roles or leaves the organization? Does functionality of Server become limited in some way?

How do we change the user email address associated with the Server license key?

Can an email distribution list like "AlteryxAdmin@companyemail.com" be used to prevent any possible disruption?

Thank you.

Re: Email address associated with Server license

TrevorS — Thu, 30 Apr 2020 17:07:27 GMT

Hello @smysnbrg
This would be something to discuss with the Fulfillment team at Fulfillment@alteryx.com.

They can help you determine the best cause of action.

Thanks

Trevor