topic Alteryx service not stopping in Alteryx Server Discussions

Alteryx service not stopping

srajapandian — Thu, 16 Apr 2020 17:10:59 GMT

when we stop the Alteryx service, it doesn't stop and it takes forever, we had to restart the server to restart the service

Can any of you please help with the issue - or where can we check the log

revathi — Wed, 22 Apr 2020 22:01:53 GMT

If Alteryx Service is in "Stopping" status indefinitely, one can run below command in Command Prompt to kill the Service.

Open Task Manager -> Services -> Note down AlteryxService PID (example 1234)

Open Command Prompt as an admin

Execute command: taskkill /F /PID 1234

Alteryx Service will be terminated with a message : "SUCCESS: The process with PID 1234 has been terminated"

srajapandian — Thu, 30 Apr 2020 19:10:27 GMT

Worked. thanks