Alteryx Gallery Logon Issue

mgionet — Wed, 08 Apr 2020 18:33:58 GMT

Hi!

My team has been running into issues when accessing and working in our Alteryx Gallery from the web browser. It seems to occur after a couple minutes after logging on, when trying to refresh or open a new page, the error in the image occurs. Currently, our fix has been simply closing out of the browser window and re-opening, and logging back on.

This has been occurring more frequently as we've been working from home. And it doesn't seem to be a permissions issue as we all have admin rights to the Gallery. Has anyone else run into this issue?

Thanks,

Starbucks Supply Chain team

Re: Alteryx Gallery Logon Issue

BTran — Mon, 13 Apr 2020 17:13:59 GMT

Hey @mgionet ,

This looks to be an error messaging originating from your company's network security settings. I would inquire with them about whitelisting your company's gallery.

It occurring more often in the midst of our new WFH-normal indicates to me that it may correlate to your VPN that you're all using to access your private network

topic Re: Alteryx Gallery Logon Issue in Alteryx Server Discussions

Alteryx Gallery Logon Issue

Re: Alteryx Gallery Logon Issue