topic Re: Schedule | Occurrence description is not accurate and is confusing in Alteryx Server Discussions

Schedule | Occurrence description is not accurate and is confusing

JMB001 — Tue, 11 Jun 2024 14:22:12 GMT

Hello,

We have scheduled jobs that run in Korean time (+9 UTC). When we set these Schedules up they are in Korean time. When the Schedule is saved, the Occurrence description tries to convert this into our local time zone (+5 UTC) but the conversion is inaccurate and therefore confusing.

For example,

Recurring | Monday, Tuesday, Wednesday at 10:30AM Korea/Seoul +9 UTC displays as

Occurrence: Days/Weeks: at 9:30 PM on Monday, Tuesday, Wednesday (America/New_York)

Since +9 UTC is 13 hours ahead of +5 UTC, the correct conversion to display would be:

Occurrence: Days/Weeks: at 9:30 PM on Sunday, Monday, Tuesday (America/New_York)

See screenshots below:

Anyone else having this issue?

Re: Schedule | Occurrence description is not accurate and is confusing

fmvizcaino — Thu, 13 Jun 2024 15:36:29 GMT

Hi @JMB001 ,

There used to be a bug in 23.2 that was recently fixed, producing the opposite of the error you are mentioning, per image below:

https://help.alteryx.com/release-notes/en/release-notes/server-release-notes/server-2023-2-release-notes.html

Since timezones were recently added to the Server, this could be a bug, so I recommend opening a case ticket with Alteryx support to let them analyze it.

Best,

Fernando Vizcaino

Re: Schedule | Occurrence description is not accurate and is confusing

JMB001 — Fri, 14 Jun 2024 14:47:15 GMT

@STP Looping you in as possible bug in existing server deployment.