topic Re: Issue writing file to shared folder from companys prod server in Alteryx Server Discussions

Issue writing file to shared folder from companys prod server

ianw91 — Wed, 31 Jan 2024 11:55:27 GMT

Hi All,

I have created a workflow that creates a file and writes it to a folder on a shared drive.

Workflow runs as expected locally, but when I publish the workflow to the server and run from the server I get an error "Error creating the file "c:\users\etc".

I thought the issue was that I hadn't updated the workflow dependencies, so updated the dependencies to All UNC and republished but the issue is still the same. Has anyone come across a similar issue? For context, the file is .csv.

Thanks

Re: Issue writing file to shared folder from companys prod server

Luke_C — Thu, 01 Feb 2024 18:09:26 GMT

Does the server itself have access to the shared drive? Have you tried publishing to the gallery with this option (under Set Workflow Credentials) checked?

Re: Issue writing file to shared folder from companys prod server

Addy — Mon, 05 Feb 2024 07:04:09 GMT

I am having the same issue, my workflow is able to run on local machine, but it can't be saved in gallery with below error.

Cannot access the folder \\drive\folder.

Make sure the file path is correct.

I did check the server system settings, where the "Run As" is not configured. I am logging the server machine with my credentials.