topic Internal Server Error 500 - For only some API calls in Alteryx Server Discussions

Internal Server Error 500 - For only some API calls

Tom-work — Wed, 16 Aug 2023 00:17:22 GMT

I am trying to build a suite of tools using the V3 api. However, I have run into some issues with some API calls.

When I try to delete a workflow using the delete endpoint: /v3/workflows/{workflowId} I am getting a 500 'Internal Server Error'.

However, I do not run into this issue with multiple other API calls.

I haven't run into this issue with any GET calls, and have been able to use the delete collection call: Delete: /v3/collections/{collectionId}

Any suggestions where I should start looking?

Thanks!

Re: Internal Server Error 500 - For only some API calls

Bargeton — Tue, 12 Sep 2023 09:18:40 GMT

Hello,

I have the same error with the delete workflow on 1 of my Gallery server (I have 3 Gallery servers: DEV, Staging, Prod).

On DEV it's working well, on Staging I have this 500 response code.

I've also done a post on the forum today about this.

Hope we will have an answer.

Alex

Re: Internal Server Error 500 - For only some API calls

nehakakar — Sat, 16 Sep 2023 21:20:02 GMT

If you are using theforceDelete=true parameter in your DELETE request, try removing it to see if the request succeeds without it.

Sometimes, forcing a delete can lead to unexpected issues.

Re: Internal Server Error 500 - For only some API calls

greg17 — Thu, 04 Jan 2024 13:27:33 GMT

hi, did you ever resolve this? we have the same issue - most API calls are fine, but delete gives a 500 error
-> trying to delete a non-existent workflow gives a different error
-> as does trying from a user with insufficient perms
-> the workflow can be deleted as usual via the gallery UI

edit: maybe a version issue?? - server v: 2022.1.1.42619
-> looks a bit like this issue: TCPE-858 GCSE-1759
https://help.alteryx.com/current/en/release-notes/server-release-notes/server-2023-2-release-notes.html##

Re: Internal Server Error 500 - For only some API calls

IanBaldwinInogen — Thu, 14 Aug 2025 10:13:15 GMT

We're having this on GET v3/schedules.

Other endpoints such as GET v3/users work fine.

This is a problem because we also cannot see schedules in the browser.

Re: Internal Server Error 500 - For only some API calls

IanBaldwinInogen — Thu, 14 Aug 2025 10:39:14 GMT

2023.2 Patch 11 solved this for us!