topic Re: Cannot Delete User Using v3 APIs in Alteryx Server Discussions

Cannot Delete User Using v3 APIs

Luke_C — Thu, 20 Apr 2023 17:35:31 GMT

I'm trying to use the v3 APIs to build a process to remove users no longer with the company.

When I pass the user ID through the delete API it returns a message that the user owns assets:

However when I run the same id through the endpoint to get user assets nothing shows up:

Has anyone run into this before?

fmvizcaino — Thu, 20 Apr 2023 19:08:14 GMT

There is a known issue with version 22.1 regarding this endpoint. It was later fixed in 22.3

Best regards,

Fernando Vizcaino

gabrielvilella — Thu, 20 Apr 2023 19:18:04 GMT

What version are you in? In version 2022.1 I am facing an issue with the delete endpoint, it's not working.

Luke_C — Thu, 20 Apr 2023 19:26:24 GMT

I'm on 22.1 so it looks like that's the issue. Will have to revisit after we upgrade. Thanks!

fmvizcaino — Thu, 20 Apr 2023 19:34:37 GMT

A workaround is to deactivate the users. The user will not be deleted from MongoDB but disappear from the Gallery UI.

You can unhide the user by changing the Active column (almost sure this is the column) back to 1 if needed.

Best,

Fernando Vizcaino

patrick_digan — Thu, 20 Apr 2023 20:19:38 GMT

Thanks for the info @fmvizcaino , I missed that issue in the release notes!