topic Re: Alteryx License Activation error in Alteryx Server Discussions

Alteryx License Activation error

Ariharan — Fri, 10 Feb 2023 14:08:20 GMT

Hi All,

We uninstalled the Alteryx server and then we deactivated the server license from the License portal.

After that, we did a fresh installation on the same machine and tried to activate the previous license (offline activation ).

At that point getting the below error. Can someone help me to resolve this.?

Regards,

Ariharan R

jNunez — Fri, 10 Feb 2023 20:21:57 GMT

Did you create a brand new license request file from the machine with the new Alteryx install?

gabrielvilella — Fri, 10 Feb 2023 22:30:18 GMT

Please make sure to create a new request file as @jNunez mentioned.

Ariharan — Mon, 13 Feb 2023 11:41:23 GMT

We tried to create a new license request multiple times and could see the same message.

Regards,

Ariharan R