topic Re: error message. in Alteryx Server Discussions

error message.

Scardax — Tue, 22 Nov 2022 10:09:03 GMT

Hello, when I run the workflow, I receive the following message: Record#1: Failed to send to one or more recipients (ToolId: 51).

it is not clear where I can check for this error message description.

I can suppose it is related to the email addresses use as TO in the emails that should generated.

is it a maximum number of email addresses in workflow?

thank you in advance.

P.S. is it a place where all these messages are described?

Re: error message.

fmvizcaino — Tue, 22 Nov 2022 15:21:00 GMT

Hey @Scardax ,

Were you able to run the workflow before? Is it sending an email to multiple recipients?

Please share a print screen of the data entering the tool and the mail tool configuration.

Best,

Fernando Vizcaino

Re: error message.

Scardax — Tue, 22 Nov 2022 15:28:16 GMT

seems that the field "TO" can contain 256 characters max.

that why I have got the error message.

unfortunately, now I have a big problem, because the "TO" should contain a concatenate emails address with more than 100 email address, so 256 is too little.

with this limitation I can only have 8 or around it.

I'm open for suggestions. :)

Re: error message.

fmvizcaino — Tue, 22 Nov 2022 15:46:36 GMT

Hi @Scardax ,

Instead of including all the e-mails at once, you can have one email per row. Each row entering the email tool means an email sent.

Best,

Fernando Vizcaino

Re: error message.

Scardax — Wed, 23 Nov 2022 07:19:15 GMT

thank you for for you reply, unfortunately this will be not possible, as I have more 100 email addresses for the TO field, but I need also to have the email addresses in CC, so it means that I will going to send more 100 to the people in CC even if in °TO° it will send just to 1.

the only solution possible was and it is still the concat in TO and the 4-email address in CC, to generate only 1 single email.

Unfortunately, there is such limitation of 256 character.... that have no sense=

Re: error message.

Scardax — Thu, 24 Nov 2022 14:38:37 GMT

Back to your previous suggestion, do you know how Alteryx behave when in the list we have an email not active?

I have now 15 rows, and I am thinking to send 15 emails, each one for a different person from the list, but I see Alteryx stop after the 4th email, and it could be because I have an email no active in the list.

Record#5: Failed to send to one or more recipients (ToolId: 69)