topic Workflows not sending Emails after Run With Error in Alteryx Server Discussions

Workflows not sending Emails after Run With Error

crastello — Mon, 12 Sep 2022 12:37:17 GMT

Hi All,
We have numerous workflows scheduled in Server, and as of Saturday 9/10/22 we have stopped receiving e-mail alerts when they run with errors.
(One runs with errors everyday)
Anybody else experiencing this issue?

Re: Workflows not sending Emails after Run With Error

dougperez — Mon, 12 Sep 2022 12:47:57 GMT

Hello @crastello can you provide more information about that?

What's the e-mail provider?
Have any error message on logs?

What's the server version?

Re: Workflows not sending Emails after Run With Error

crastello — Mon, 12 Sep 2022 12:56:18 GMT

Server: 2021.1.4.26400

E-Mail provider is Outlook
I'll dig up some logs

Re: Workflows not sending Emails after Run With Error

hroderick-thr — Mon, 12 Sep 2022 16:24:09 GMT

Ours stopped suddenly like that after an Outlook upgrade was installed.

Check with your email admins about smtp email from internal servers being allowed.

Re: Workflows not sending Emails after Run With Error

crastello — Tue, 13 Sep 2022 12:13:50 GMT

Thanks @hroderick-thr that seemed to be the issue