topic Re: Alteryx Certification Interactive Videos Link via PDF not working in General Discussions

Alteryx Certification Interactive Videos Link via PDF not working

Swati_Chn_03 — Wed, 16 Sep 2020 20:59:40 GMT

Hello,

I am trying to start my core certification course, but as soon as I am loading video, the page redirects me to community page. Is this happening because bug is being resolved or its another kind of new issue.
Kindly suggest.

Re: Alteryx Certification Interactive Videos Link via PDF not working

Emil_Kos — Thu, 17 Sep 2020 08:15:28 GMT

Hi @Swati_Chn_03,

I wanted to check for you if only you got this issue but I was able to replicate it on this video:

https://community.alteryx.com/t5/Interactive-Lessons/Introduction-to-the-Alteryx-Designer/ta-p/73669

After the video started it redirected me to this page:

https://community.alteryx.com/?category.id=external#ams-13

I think currently you need to use different learning materials than the interactive lessons. Maybe you will try interactive lessons that are build in Alteryx:

Re: Alteryx Certification Interactive Videos Link via PDF not working

MSLaiShahirah — Fri, 18 Sep 2020 08:58:13 GMT

Hello,

I have the same issue. So I have checked out the help section in designer. However, there is no tutorial for data science. May I know what is the problem why I cannot access the tutorial in the learning path?

Re: Alteryx Certification Interactive Videos Link via PDF not working

Swati_Chn_03 — Mon, 21 Sep 2020 19:24:12 GMT

Hey Thanks for the suggestion. I will try it out & comment back if this works!

Re: Alteryx Certification Interactive Videos Link via PDF not working

ianwi — Mon, 21 Sep 2020 20:05:56 GMT

Hi @Swati_Chn_03,

We are aware of an issue primarily affecting users viewing Academy lessons in Chrome browser. You can try: 1) clearing your browser's cache and viewing the lessons again or 2) using another browser to view the lessons. If neither of these options work for you, please respond so we can troubleshoot further!

Re: Alteryx Certification Interactive Videos Link via PDF not working

Swati_Chn_03 — Mon, 21 Sep 2020 20:11:26 GMT

This definitely worked for me for now. I was using chrome & switched to explorer. A bit slow on explorer but at least now the videos work!! 🙂

Re: Alteryx Certification Interactive Videos Link via PDF not working

MSLaiShahirah — Tue, 22 Sep 2020 01:58:37 GMT

This work for me too. Thank you.

Re: Alteryx Certification Interactive Videos Link via PDF not working

oshehryar — Sat, 14 Aug 2021 04:14:35 GMT

I had this issue (August 2021) and switched from Chrome to Firefox. Didn't have the issue again.