Input
Output
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
Weekly Challenge #50
Use Case: The 2 sources of data contain survey information. The Data input contains all of the survey responses. The Questions input contains the associated questions.
The column (called Column) in the Questions file corresponds to the field header value in the Data file, so value 38 in the Questions files is the questions associated with field F38 in the Data file.
The first row in the Data file contains the response type. In field F38, the data is formatted as Response (Scale 1-10) - Age Range.
Objective: Create an output file for a visualization tool (Tableau, Qlik, PowerBI) that details the response by age for each individual.
C:\Users\JANKAI~1\AppData\Local\Temp\Engine_14944_95d15d00b8f4c5438172a3b7b47cb571_\Engine_14944_7eb6548030cd784eb333242f549c6c57~.yxdb
Single
Profile
dgJolclo55EoZkJAtZ4s4Q4C
08/05/2013
12:12:18 PM
8
Prefer not to answer
sccI9pI81R1B1pZk1g4w1g4C
08/05/2013
12:43:16 PM
5
45-54
UlMwhAJ4Yo5YFk4wR0tctg4C
08/05/2013
01:23:18 PM
2
18-24
oskU9Zo00dkBtNB1M9pB4A4C
08/05/2013
05:28:00 PM
4
34-44
xUJwolkg0oho8FMxVcJlxg4C
08/05/2013
06:45:04 PM
7
Over 65
YIBNZ4JcAEM0g89FdwIpcQ4C
08/05/2013
07:29:00 PM
3
25-34
ksMF0tgQQ5lh4ZhZhpopcg4C
08/06/2013
07:19:08 AM
3
25-34
F5cYlxgRkVlsxxJ90xhMFA4C
08/06/2013
10:28:37 AM
6
55-64
ZtNgdQZMpV1YQcJBpsxlQA4C
08/06/2013
11:46:05 AM
6
55-64
08E9M0NJI8wZBsw0cNM1hw4C
08/06/2013
12:47:53 PM
6
55-64
BBp54pdRkgwlptQUpYc0UA4C
08/06/2013
01:50:45 PM
6
55-64
FEkhkExpMpsl4hA0wshphw4C
08/06/2013
02:35:28 PM
6
55-64
l4MIw1Ig85ds4EQV0I8xQg4C
08/06/2013
03:00:17 PM
6
55-64
1ZAhgN8AlVBZ5Etp1x5JJA4C
08/06/2013
04:30:53 PM
4
34-44
YtQEwo9JwRdgEVBNtJVJ4w4C
08/06/2013
04:32:50 PM
5
45-54
UV50FAFdQ4FNtY8Vo44kEQ4C
08/06/2013
05:48:27 PM
6
55-64
9084AZlpQcdpgs8toltQsQ4C
08/06/2013
07:09:37 PM
6
55-64
U95R4hloMV8xRB0pEEAx9w4C
08/06/2013
07:51:59 PM
6
55-64
okUo0pBtdNh998tUhM5Z5g4C
08/06/2013
08:19:33 PM
6
55-64
1spQdh0Fdwpd8dVdp1Rskw4C
08/06/2013
10:43:25 PM
5
45-54
oJwMIRJ4YhNUMdZF8lEJYQ4C
08/07/2013
06:08:32 AM
5
45-54
Ng4odUtIQA9IV0w01wdZoA4C
08/07/2013
09:41:50 AM
6
55-64
45I0Ed00IZ0tVxY5ts81sg4C
08/07/2013
09:52:17 AM
6
55-64
hElkFRFMAFpBBtoUo9sZtA4C
08/07/2013
11:18:10 AM
4
34-44
NtFI9lEchRA4Upk55BZYIQ4C
08/07/2013
11:38:41 AM
6
55-64
x0IsI0RExRZYBwU5BkI9gg4C
08/07/2013
12:52:08 PM
6
55-64
tdo9xYMUlZ5lJg8xVlIldg4C
08/07/2013
01:27:01 PM
6
55-64
ApBUIM5MU4k1JwUN4ZcxBg4C
08/07/2013
01:41:28 PM
5
45-54
1oloVwl5AcgsZwV8EhItsw4C
08/07/2013
02:26:47 PM
4
34-44
898ZJAY0ZsBxwANAts5hdA4C
08/07/2013
03:09:47 PM
4
34-44
JERVkIkFFxshc59E91ZsYg4C
08/07/2013
04:46:39 PM
6
55-64
BctkQFl1lYpNlJocwApItQ4C
08/07/2013
04:52:05 PM
4
34-44
C:\Users\JANKAI~1\AppData\Local\Temp\Engine_14944_95d15d00b8f4c5438172a3b7b47cb571_\Engine_14944_ccdac2ba4a543b419d37bb0671e7832f~.yxdb
Single
Profile
RespondentId
Date
Time
Functionality
Information
Look and Feel
Navigation
Site Performance
Satisfaction
Primary Resource
Recommend
Recommend Company
Return
Functionality - Convenient
Functionality - Usefulness
Functionality - Variety
Look and Feel - Appeal
Look and Feel - Balance
Look and Feel - Readability
Navigation - Layout
Navigation - Options
Navigation - Organized
Primary Resource
Product Information - Answers
Product Information - Thoroughness
Product Information - Understandable
Recommend
Recommend Company
Return
Sat - Expectations
Sat - Ideal
Sat - Overall
Site Performance - Consistency
Site Performance - Errors
Site Performance - Loading
Able to Log In
Aexcel
Age
Did Not Find
Discourage
Do Next
Doctor Search
Effort
Frequency of Visit
Looked for Information
Primary Reason
Role
Search Experience
Task Acc_Find Info
Task Accomplishment
Task on ste
Try to Log In
Use Provider Search
Valued
OE_Aexcel
OE_Did Not Accomplish
OE_Do Next
OE_Doctor Search
OE_Improvement
OE_Looked for Information
OE_Other Role
OE_Task Acc_Find Info
OE_Unable to Login
OPS_Primary Reason
OPS_Task on site
brand_name
browser
browser_name
browser_version
device
dual_orientation
flash
is_tablet
locale
model_name
os
os_name
os_version
pointing_method
pv
ref_url
referrer
resolution
resolution_height
resolution_width
screen
screen_height
screen_width
searchterms
secureState
sessionid
sid
site
survey_presentation
terms
trigger_version
url
wurfl_id
Modelinstance Name
dgJolclo55EoZkJAtZ4s4Q4C
08/05/2013
12:12:18 PM
54
56
66
57
83
37
0
11
11
78
-
-
-
-
-
-
6-6
6-6
-
1-1=Very Unlikely
6-6
-
6-6
2-2
2-2
8-8
4-4
4-4
5-5
8-8
9-9
-
1-Yes
-
8-Prefer not to answer
1-Plan/benefits information
7-7
1-Contact client service
-
-
5-Several times a week
2-Top navigation tabs
13-View precertification list
3-I am a Provider/Healthcare professional who is currently within the [company] network
-
-
2-No
1-Log in to the secure site
1-Yes
2-No
4-4
give inpat benefits also and be able to get a precert on line or at least start and if you have questions you can have someone call back.
Explorer 8
Explorer
8
11.700
en
Windows
6
d0722c5-87531872-4b40-53bd-898e2
browse-en
[company]
desktop
16.0.8
http://www.[company].com/healthcare-professionals/policies-guidelines/concurrent-review.html
msie_8
[company].com Brow
sccI9pI81R1B1pZk1g4w1g4C
08/05/2013
12:43:16 PM
94
61
96
77
73
96
100
100
100
100
10-Excellent=10
9-9
-
10-Excellent=10
9-9
-
-
8-8
8-8
10-Very Likely=10
-
-
-
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
10-Exceeds=10
9-9
10-Very Satisfied=10
-
-
-
1-Yes
-
5-45-54
-
10-Very Likely = 10
-
-
-
1-This is my first visit
5|3-Links in the center of the page|Followed provided directions
5-View plan/benefits/product information
9-I am a Broker / Agent / Producer who is currently licensed with [company]
-
2-I found some, but not all of what I wanted
1-Yes
4|3|1-Log in to the secure site|Get a quote on a plan or product|Find information on Health Care Reform
1-Yes
2-No
9-9
video tutorials on how new agents can access and use the producer part od the websight
Chrome 28
Chrome
28
11.800
en
Windows
3
http://www.[company].com/
www.[company].com
d464cf5-82055255-40af-e78f-dfde2
browse-en
[company]
desktop
16.0.8
http://www.[company].com/employer-plans/arc.html
google_chrome_28
[company].com Brow
UlMwhAJ4Yo5YFk4wR0tctg4C
08/05/2013
01:23:18 PM
54
0
66
0
0
0
0
0
0
0
-
-
-
-
-
-
-
1-1=Poor
1-1=Poor
1-1=Very Unlikely
-
1-1=Poor
1-1=Poor
1-1=Very Unlikely
1-1=Very Unlikely
1-1=Very Unlikely
1-1=Falls Short
1-1=Not Very Close
1-1=Very Dissatisfied
1-1=Poor
-
1-1=Poor
1-Yes
-
2-18-24
6-Other
5-5
2-Continue looking on [company].com
-
-
5-Several times a week
4|3|1-Search feature|Links in the center of the page|Site map
7-Find/download/access form(s)
3-I am a Provider/Healthcare professional who is currently within the [company] network
4|2-I had issues with the basic search process (how to use it, terms to enter).|I had issues with the search results I received.
-
2-No
6|1-Log in to the secure site|Other reason
1-Yes
2-No
1-1 = Not at all valued
Contact infromation page would not load, and unable to locate Referral Form.
Make all of your forms readily available for use and have contact information accessable from anywhere.
Attempted to find a form and find contact information for [company]
Explorer 8
Explorer
8
11.202
en
Windows
17
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&frm=1&source=web&cd=2&sqi=2&ved=0CDcQFjAB&url=http%3A%2F%2Fwww.[company].com%2Findividuals-families-health-insurance%2Fdocument-library%2Ffind-document-form.html&ei=0tr_UZexDqPKigKEm4CwDg&usg=AFQjCNG-f8E4c3...
www.google.com
d935c05-108218871-68d3-2480-f914d
browse-en
[company]
desktop
16.0.8
http://www.[company].com/healthcare-professionals/documents-forms/documents-forms-index.html
msie_8
[company].com Brow
oskU9Zo00dkBtNB1M9pB4A4C
08/05/2013
05:28:00 PM
83
61
88
78
73
89
100
89
89
89
-
9-9
8-8
8-8
-
10-Excellent=10
7-7
-
9-9
10-Very Likely=10
-
-
-
9-9
9-9
9-9
9-9
9-9
9-9
-
-
-
1-Yes
-
4-34-44
-
1-1 = Very Unlikely
-
-
-
4-Weekly
1-Search feature
17-Search for employment with [company]/check on the status of a job applica
10-I am looking for employment with [company]
1-The search feature met my needs today.
2-I found some, but not all of what I wanted
1-Yes
6|4|2|1-Log in to the secure site|Contact a sales representative|Find information on Health Care Reform|Other reason
1-Yes
2-No
8-8
[company] employment information
Explorer 10
Explorer
10
11.700
en
Windows
21
d36c714-139190341-7c2a-c029-eb6fd
browse-en
[company]
desktop
16.0.8
http://www.[company].com/about-[company]-insurance/[company]-corporate-profile/corporate-responsibility.html
msie_10
[company].com Brow
xUJwolkg0oho8FMxVcJlxg4C
08/05/2013
06:45:04 PM
83
76
91
58
89
82
100
100
78
100
9-9
8-8
-
9-9
9-9
-
-
-
-
10-Very Likely=10
-
8-8
8-8
10-Very Likely=10
8-8
10-Very Likely=10
8-8
8-8
9-9
9-9
-
9-9
-
-
7-Over 65
-
3-3
-
-
-
6-Daily/more than once a day
4-Site map
14-View Clinical Policy Bulletins
3-I am a Provider/Healthcare professional who is currently within the [company] network
-
1-I found what I wanted without any difficulty
1-Yes
5-Find health information on diseases and conditions
2-No
2-No
8-8
Explorer 7
Explorer
7
11.800
en
Windows
7
http://rms.hcp.com/rms_reviewer/Referral_Review.cfm
rms.hcp.com
dc43e50-116923273-cc97-14a2-db0e1
browse-en
[company]
desktop
16.0.8
http://www.[company].com/healthcare-professionals/policies-guidelines/cpb_alpha.html
msie_7
[company].com Brow
YIBNZ4JcAEM0g89FdwIpcQ4C
08/05/2013
07:29:00 PM
54
93
66
55
89
56
100
89
89
89
-
-
-
-
-
-
-
6-6
6-6
10-Very Likely=10
-
10-Excellent=10
9-9
9-9
9-9
9-9
6-6
6-6
6-6
9-9
-
9-9
1-Yes
-
3-25-34
-
2-2
-
-
-
2-Every few months or less often
6-Other
5-View plan/benefits/product information
1-I currently have health insurance with [company]
-
3-I found what I wanted but it took some effort to locate it
1-Yes
1-Log in to the secure site
1-Yes
2-No
9-9
Ask Ann
It doesn't seem like what I was looking for was where I would look for it
Explorer 10
Explorer
10
11.800
en
Windows
6
dce0751-116396681-c048-cc6e-668fb
browse-en
[company]
desktop
16.0.8
http://www.[company].com/individuals-families-health-insurance/healthier-living/womens-health/breastfeeding.html
msie_10
[company].com Brow
ksMF0tgQQ5lh4ZhZhpopcg4C
08/06/2013
07:19:08 AM
54
100
66
100
100
100
100
100
100
100
-
-
-
-
-
-
10-Excellent=10
-
10-Excellent=10
10-Very Likely=10
10-Excellent=10
10-Excellent=10
-
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
10-Exceeds=10
10-Very Close=10
10-Very Satisfied=10
-
10-Excellent=10
10-Excellent=10
1-Yes
-
3-25-34
-
10-Very Likely = 10
-
1-Search by doctor's name
-
6-Daily/more than once a day
2-Top navigation tabs
3-Contact [company]
10-I am looking for employment with [company]
-
1-I found what I wanted without any difficulty
1-Yes
6-Other reason
1-Yes
1-Yes
8-8
..
Explorer 8
Explorer
8
11.700
en
Windows
6
dd905e4-134609520-2f04-1041-51f1c
browse-en
[company]
desktop
16.0.8
http://www.[company].com/about-[company]-insurance/[company]-careers/working-at-[company]/employee_profile2.html
msie_8
[company].com Brow
F5cYlxgRkVlsxxJ90xhMFA4C
08/06/2013
10:28:37 AM
67
60
68
58
78
44
44
44
44
44
7-7
7-7
-
7-7
7-7
-
-
-
-
5-5
-
8-8
5-5
5-5
5-5
5-5
5-5
5-5
5-5
8-8
-
8-8
2-No
-
6-55-64
3-Prescription information
7-7
6-Other
-
-
3-Monthly
6-Other
12-Access marketing materials
1-I currently have health insurance with [company]
-
-
2-No
6-Other reason
1-Yes
2-No
6-6
Lost Password and answer to question wasn't recognized as correct(Mother's Middle name)
ouldn't logon and was trying to get help. No Success
Explorer 9
Explorer
9
11.102
en
Windows
6
http://www.[company].com/
www.[company].com
ddf5394-130224011-b7cf-d58e-fb2d8
browse-en
[company]
desktop
16.0.8
http://www.[company].com/individuals-families-health-insurance/pharmacy-prescription-drugs/mail-order-pharmacies/ordering.html
msie_9
[company].com Brow
ZtNgdQZMpV1YQcJBpsxlQA4C
08/06/2013
11:46:05 AM
100
61
99
100
73
100
100
100
100
100
10-Excellent=10
-
10-Excellent=10
-
10-Excellent=10
10-Excellent=10
10-Excellent=10
10-Excellent=10
-
10-Very Likely=10
-
-
-
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
10-Exceeds=10
10-Very Close=10
10-Very Satisfied=10
-
-
-
1-Yes
-
6-55-64
-
1-1 = Very Unlikely
-
6-Search by Specialty
-
6-Daily/more than once a day
3-Links in the center of the page
13-View precertification list
3-I am a Provider/Healthcare professional who is currently within the [company] network
-
1-I found what I wanted without any difficulty
1-Yes
6-Other reason
1-Yes
1-Yes
10-Very valued = 10
none i wished other insurance company were easy as yours
Explorer 8
Explorer
8
11.700
en
Windows
4
dc65206-119239124-681c-ed63-c5f23
browse-en
[company]
desktop
16.0.8
http://www.[company].com/healthcare-professionals/policies-guidelines/medical_precertification_list.html
msie_8
[company].com Brow
08E9M0NJI8wZBsw0cNM1hw4C
08/06/2013
12:47:53 PM
54
100
66
94
100
100
100
100
100
100
-
-
-
-
-
-
9-9
-
10-Excellent=10
10-Very Likely=10
10-Excellent=10
10-Excellent=10
-
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
10-Exceeds=10
10-Very Close=10
10-Very Satisfied=10
-
10-Excellent=10
10-Excellent=10
1-Yes
-
6-55-64
-
1-1 = Very Unlikely
-
-
-
2-Every few months or less often
5|3|2-Top navigation tabs|Links in the center of the page|Followed provided directions
18-Other
11-Other
-
1-I found what I wanted without any difficulty
1-Yes
6|1-Log in to the secure site|Other reason
1-Yes
2-No
10-Very valued = 10
can't think of anything
grantseeker
submit grant proposal
apply for grant
Explorer 8
Explorer
8
10.102
en
Windows
9
http://www.[company]-foundation.org/foundation/apply-for-a-grant/frequently-asked-questions-grants/index.html
www.[company]-foundation
d0c74e2-58929905-e8f7-fb6a-1e372
browse-en
[company]
desktop
16.0.8
http://www.[company].com/about-[company]-insurance/initiatives/health_care_initiatives.html
msie_8
[company].com Brow
BBp54pdRkgwlptQUpYc0UA4C
08/06/2013
01:50:45 PM
78
61
83
79
73
81
89
78
89
100
8-8
-
8-8
-
8-8
9-9
8-8
8-8
-
9-9
-
-
-
8-8
9-9
10-Very Likely=10
9-9
8-8
8-8
-
-
-
-
-
6-55-64
-
2-2
-
-
-
1-This is my first visit
4-Site map
17-Search for employment with [company]/check on the status of a job applica
10-I am looking for employment with [company]
-
1-I found what I wanted without any difficulty
1-Yes
6-Other reason
2-No
2-No
8-8
job search
Firefox 22
Firefox
22
11.700
en
Windows
9
http://www.bing.com/search?q=[company]&pc=MOZI&form=MOZSBR
www.bing.com
d036702-53993496-1989-406f-a4e83
browse-en
[company]
desktop
[company]
16.0.8
http://www.[company].com/about-[company]-insurance/[company]-careers/find-a-career/hiring_process.html
firefox_22_0
[company].com Brow
FEkhkExpMpsl4hA0wshphw4C
08/06/2013
02:35:28 PM
11
61
40
11
73
11
100
11
100
100
2-2
2-2
-
4-4
5-5
-
-
2-2
2-2
10-Very Likely=10
-
-
-
2-2
10-Very Likely=10
10-Very Likely=10
2-2
2-2
2-2
-
-
-
2-No
-
6-55-64
6-Other
4-4
1-Contact client service
-
-
5-Several times a week
6-Other
18-Other
1-I currently have health insurance with [company]
-
-
2-No
1-Log in to the secure site
1-Yes
2-No
5-5
system would not allow me to retry an initial incorrect login.
Login would not work
1st try I entered an incorrect login.
Reorder RX
Explorer 10
Explorer
10
11.700
en
Windows
4
dee43f3-197570338-b967-aaad-e979b
browse-en
[company]
desktop
16.0.8
http://www.[company].com/
msie_10
[company].com Brow
l4MIw1Ig85ds4EQV0I8xQg4C
08/06/2013
03:00:17 PM
54
85
66
79
78
78
78
78
78
78
-
-
-
-
-
-
8-8
8-8
-
8-8
8-8
-
9-9
8-8
8-8
8-8
8-8
8-8
8-8
8-8
8-8
-
1-Yes
-
6-55-64
-
3-3
-
-
-
2-Every few months or less often
1-Search feature
5-View plan/benefits/product information
1-I currently have health insurance with [company]
1-The search feature met my needs today.
3-I found what I wanted but it took some effort to locate it
1-Yes
3-Get a quote on a plan or product
1-Yes
2-No
8-8
Don't switch windows in favor for a live quote sometimes you are on your computer at work
The site went to an other window before I could put in quote information
Explorer 9
Explorer
9
11.800
en
Windows
3
http://www.bing.com/search?q=[company]&form=MSNH14&pq=ae&sc=8-2&sp=1&qs=AS&sk=
www.bing.com
d240251-115412315-bad5-a40f-cb47e
browse-en
[company]
desktop
[company]
16.0.8
http://www.[company].com/
msie_9
[company].com Brow
1ZAhgN8AlVBZ5Etp1x5JJA4C
08/06/2013
04:30:53 PM
11
0
23
58
11
7
0
0
0
0
3-3
1-1=Poor
-
3-3
3-3
-
-
-
-
1-1=Very Unlikely
-
1-1=Poor
1-1=Poor
1-1=Very Unlikely
1-1=Very Unlikely
1-1=Very Unlikely
1-1=Falls Short
3-3
1-1=Very Dissatisfied
3-3
-
1-1=Poor
2-No
-
4-34-44
5-Health care provider
1-1 = Very Unlikely
3-Search another site for information
2-Search by specialist
-
2-Every few months or less often
1-Search feature
18-Other
10-I am looking for employment with [company]
2-I had issues with the basic search process (how to use it, terms to enter).
-
2-No
6-Other reason
1-Yes
1-Yes
1-1 = Not at all valued
Needs to be easier to navigate
Trying to verify status on application. Received the run around.
trying to find the status of employment
Firefox 22
Firefox
22
11.700
en
Windows
18
http://www.[company].com/index.htm
www.[company].com
d036702-53115025-41ae-65b9-3b3f2
browse-en
[company]
desktop
16.0.8
http://www.[company].com/about-[company]-insurance/[company]-careers/index.html
firefox_22_0
[company].com Brow
YtQEwo9JwRdgEVBNtJVJ4w4C
08/06/2013
04:32:50 PM
22
5
68
58
67
7
100
44
78
100
2-2
4-4
-
7-7
7-7
-
-
-
-
10-Very Likely=10
-
2-2
1-1=Poor
5-5
8-8
10-Very Likely=10
2-2
1-1=Not Very Close
2-2
7-7
-
7-7
1-Yes
-
5-45-54
6-Other
3-3
2-Continue looking on [company].com
-
-
4-Weekly
4-Site map
9-Pay a bill
5-I am an Employer/Benefits Administrator who currently offers insurance through [compa
-
-
2-No
1-Log in to the secure site
1-Yes
2-No
7-7
Had to call to find out why auto payment was not happening
get some input on design from those that use it. It is one of the more difficult sites I navigate for my business.
Explorer 10
Explorer
10
11.700
en
Windows
4
d342954-142452208-14e8-3ec3-4547d
browse-en
[company]
desktop
16.0.8
http://www.[company].com/
msie_10
[company].com Brow
UV50FAFdQ4FNtY8Vo44kEQ4C
08/06/2013
05:48:27 PM
50
61
66
50
73
48
67
44
67
67
-
6-6
5-5
6-6
-
8-8
6-6
-
5-5
7-7
-
-
-
5-5
7-7
7-7
6-6
4-4
6-6
-
-
-
-
-
6-55-64
-
3-3
-
-
-
1-This is my first visit
2-Top navigation tabs
17-Search for employment with [company]/check on the status of a job applica
10-I am looking for employment with [company]
-
1-I found what I wanted without any difficulty
1-Yes
6-Other reason
2-No
2-No
3-3
applied for employment
Explorer 10
Explorer
10
11.202
en
Windows
13
d15e255-162966565-c891-ae2d-c9349
browse-en
[company]
desktop
16.0.8
http://www.[company].com/
msie_10
[company].com Brow
9084AZlpQcdpgs8toltQsQ4C
08/06/2013
07:09:37 PM
100
61
100
99
73
100
100
100
100
100
10-Excellent=10
10-Excellent=10
-
10-Excellent=10
10-Excellent=10
-
-
10-Excellent=10
10-Excellent=10
10-Very Likely=10
-
-
-
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
10-Exceeds=10
10-Very Close=10
10-Very Satisfied=10
-
-
-
-
-
6-55-64
-
1-1 = Very Unlikely
-
-
-
3-Monthly
5-Followed provided directions
18-Other
10-I am looking for employment with [company]
-
1-I found what I wanted without any difficulty
1-Yes
6-Other reason
2-No
2-No
10-Very valued = 10
checking for employment opportunities.
Chrome 28
Chrome
28
11.800
en
Windows
4
d464cf5-82351191-6194-9d91-580a2
browse-en
[company]
desktop
16.0.8
http://www.[company].com/about-[company]-insurance/[company]-careers/find-a-career/index.html
google_chrome_28
[company].com Brow
U95R4hloMV8xRB0pEEAx9w4C
08/06/2013
07:51:59 PM
54
0
66
0
0
0
0
0
0
0
-
-
-
-
-
-
1-1=Poor
-
1-1=Poor
1-1=Very Unlikely
1-1=Poor
1-1=Poor
-
1-1=Very Unlikely
1-1=Very Unlikely
1-1=Very Unlikely
1-1=Falls Short
1-1=Not Very Close
1-1=Very Dissatisfied
-
1-1=Poor
1-1=Poor
1-Yes
-
6-55-64
1-Plan/benefits information
10-Very Likely = 10
4-Contact a sales representative
-
-
1-This is my first visit
5|4|3|2|1-Search feature|Top navigation tabs|Links in the center of the page|Site map|Followed provided directions
18-Other
1-I currently have health insurance with [company]
7-None of these
-
2-No
1-Log in to the secure site
1-Yes
2-No
1-1 = Not at all valued
trying to change billing information. the ask ann recommendation to edit account is not even on this page.
Safari 5
Safari
5
11.700
en
Mac
4
http://www.google.com/url?sa=t&rct=j&q=electronic%20payment%20[company]%20pharmacy&source=web&cd=1&ved=0CCwQFjAA&url=http%3A%2F%2Fwww.[company].com%2Fpharmacy-insurance%2Fhealthcare-professional%2Fmail-order.html&ei=v4oBUqn1LseJiALm_oAQ&usg=AFQjCNG39IJ8...
www.google.com
de3c839-89773930-5265-066a-8b63a
browse-en
[company]
desktop
electronic payment [company] phar
16.0.8
http://www.[company].com/individuals-families-health-insurance/index.html
safari_5_0_mac
[company].com Brow
okUo0pBtdNh998tUhM5Z5g4C
08/06/2013
08:19:33 PM
67
68
72
58
100
78
100
100
100
100
7-7
-
7-7
-
7-7
8-8
-
-
-
10-Very Likely=10
7-7
-
7-7
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
8-8
8-8
8-8
10-Excellent=10
10-Excellent=10
-
1-Yes
-
6-55-64
6-Other
1-1 = Very Unlikely
6-Other
-
-
1-This is my first visit
3-Links in the center of the page
1-Search for a doctor or facility (using DocFind)
3-I am a Provider/Healthcare professional who is currently within the [company] network
-
-
2-No
1-Log in to the secure site
1-Yes
2-No
7-7
visit site again tomorrow
Make NaviNet friendly to Safari browsers
Safari 5
Safari
5
11.800
en
Mac
3
de3c839-89983612-7722-b9e7-f172e
browse-en
[company]
desktop
16.0.8
http://www.[company].com/healthcare-professionals/index.html
safari_5_0_mac
[company].com Brow
1spQdh0Fdwpd8dVdp1Rskw4C
08/06/2013
10:43:25 PM
100
61
99
100
73
100
100
100
100
100
10-Excellent=10
-
10-Excellent=10
-
10-Excellent=10
10-Excellent=10
10-Excellent=10
10-Excellent=10
-
10-Very Likely=10
-
-
-
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
10-Exceeds=10
10-Very Close=10
10-Very Satisfied=10
-
-
-
1-Yes
-
5-45-54
-
1-1 = Very Unlikely
-
-
-
1-This is my first visit
5|3-Links in the center of the page|Followed provided directions
17-Search for employment with [company]/check on the status of a job applica
10-I am looking for employment with [company]
-
1-I found what I wanted without any difficulty
1-Yes
1-Log in to the secure site
1-Yes
2-No
10-Very valued = 10
Explorer 10
Explorer
10
11.800
en
Windows
24
http://www.[company].com/working/
www.[company].com
d2345c0-112206579-95f5-80d2-73682
browse-en
[company]
desktop
16.0.8
http://www.[company].com/about-[company]-insurance/[company]-careers/benefits/benefits_health.html
msie_10
[company].com Brow
oJwMIRJ4YhNUMdZF8lEJYQ4C
08/07/2013
06:08:32 AM
54
100
66
100
100
100
100
100
100
100
-
-
-
-
-
-
10-Excellent=10
-
10-Excellent=10
10-Very Likely=10
10-Excellent=10
10-Excellent=10
-
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
10-Exceeds=10
10-Very Close=10
10-Very Satisfied=10
-
10-Excellent=10
10-Excellent=10
-
-
5-45-54
-
2-2
-
-
-
3-Monthly
1-Search feature
18-Other
1-I currently have health insurance with [company]
1-The search feature met my needs today.
1-I found what I wanted without any difficulty
1-Yes
6-Other reason
2-No
2-No
9-9
Explorer 8
Explorer
8
11.800
en
Windows
4
d342234-139329846-313e-1310-129a4
browse-en
[company]
desktop
16.0.8
http://www.[company].com/
msie_8
[company].com Brow
Ng4odUtIQA9IV0w01wdZoA4C
08/07/2013
09:41:50 AM
78
98
100
58
100
78
100
100
100
100
6-6
10-Excellent=10
-
10-Excellent=10
10-Excellent=10
-
-
-
-
10-Very Likely=10
-
10-Excellent=10
10-Excellent=10
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
8-8
8-8
8-8
10-Excellent=10
-
10-Excellent=10
-
-
6-55-64
6-Other
1-1 = Very Unlikely
1-Contact client service
-
-
3-Monthly
4|3|2|1-Search feature|Top navigation tabs|Links in the center of the page|Site map
4-Check the status of a claim
3-I am a Provider/Healthcare professional who is currently within the [company] network
5-I had issues with sorting, filtering, advanced search, or lack of these options.
-
2-No
2-Contact a sales representative
2-No
2-No
8-8
telephone numbers
Explorer 8
Explorer
8
11.700
en
Windows
7
http://www.[company].com/about-[company]-insurance/login-register/login-register.html
www.[company].com
d943593-147539434-0607-1a7c-c41be
browse-en
[company]
desktop
16.0.8
http://www.[company].com/healthcare-professionals/index.html
msie_8
[company].com Brow
45I0Ed00IZ0tVxY5ts81sg4C
08/07/2013
09:52:17 AM
78
61
77
85
73
78
78
78
78
44
8-8
-
8-8
-
8-8
8-8
9-9
8-8
-
8-8
-
-
-
8-8
8-8
5-5
8-8
8-8
8-8
-
-
-
-
-
6-55-64
-
2-2
-
4-Search by location/zip code
-
1-This is my first visit
2-Top navigation tabs
5-View plan/benefits/product information
2-I am an individual who is currently shopping for insurance for me or my family
-
2-I found some, but not all of what I wanted
1-Yes
3-Get a quote on a plan or product
2-No
1-Yes
5-5
Firefox 22
Firefox
22
11.800
en
Windows
6
d036702-53225239-ee8c-c477-ab213
browse-en
[company]
desktop
16.0.8
http://www.[company].com/individuals-families-health-insurance/plans-benefits/index.html
firefox_22_0
[company].com Brow
hElkFRFMAFpBBtoUo9sZtA4C
08/07/2013
11:18:10 AM
78
56
72
58
89
67
67
67
67
67
8-8
-
8-8
-
8-8
7-7
-
-
-
7-7
6-6
-
6-6
7-7
7-7
7-7
7-7
7-7
7-7
9-9
9-9
-
1-Yes
-
4-34-44
-
5-5
-
-
-
1-This is my first visit
5-Followed provided directions
5-View plan/benefits/product information
6-I am an employer/Benefits Administrator who is currently shopping for insurance
-
2-I found some, but not all of what I wanted
1-Yes
3|2-Contact a sales representative|Get a quote on a plan or product
1-Yes
2-No
7-7
Chrome 28
Chrome
28
11.800
en
Mac
4
https://www.google.com/
www.google.com
def5439-92836529-87dd-6e9f-ba2c8
browse-en
[company]
desktop
16.0.8
http://www.[company].com/employer-plans/index.html
google_chrome_28
[company].com Brow
NtFI9lEchRA4Upk55BZYIQ4C
08/07/2013
11:38:41 AM
54
0
66
0
0
0
11
0
67
33
-
-
-
-
-
-
-
1-1=Poor
1-1=Poor
2-2
-
1-1=Poor
1-1=Poor
1-1=Very Unlikely
7-7
4-4
1-1=Falls Short
1-1=Not Very Close
1-1=Very Dissatisfied
1-1=Poor
-
1-1=Poor
1-Yes
-
6-55-64
6-Other
6-6
6-Other
-
-
3-Monthly
3-Links in the center of the page
8-Obtain billing information and invoices
5-I am an Employer/Benefits Administrator who currently offers insurance through [compa
-
-
2-No
6-Other reason
1-Yes
2-No
7-7
trying to print invoice
wait to I am in office and look for hard copy
find someone else to design your website. very user unfriendly
trying to print invoice
Firefox 22
Firefox
22
11.700
en
Windows
4
d036702-53229114-1025-ef39-6f0a2
browse-en
[company]
desktop
16.0.8
http://www.[company].com/employer-plans/index.html
firefox_22_0
[company].com Brow
x0IsI0RExRZYBwU5BkI9gg4C
08/07/2013
12:52:08 PM
54
76
66
77
78
74
100
67
67
100
-
-
-
-
-
-
-
8-8
8-8
10-Very Likely=10
-
8-8
8-8
7-7
7-7
10-Very Likely=10
8-8
7-7
8-8
8-8
-
8-8
1-Yes
-
6-55-64
-
1-1 = Very Unlikely
-
-
-
6-Daily/more than once a day
2-Top navigation tabs
17-Search for employment with [company]/check on the status of a job applica
10-I am looking for employment with [company]
-
1-I found what I wanted without any difficulty
1-Yes
6|1-Log in to the secure site|Other reason
1-Yes
2-No
3-3
I log into many sites daily, applying for employment, reviewing the company news, etc. [company] is an excellent site for employment, it provides status updates for your application, etc. It is easy to find other types of info on the site, and it is agi...
checked [company] news (esp to see if there was info on not joining CT exchange e
Chrome 28
Chrome
28
11.800
en
Windows
4
de07bd3-77975031-6360-9b71-7df69
browse-en
[company]
desktop
16.0.8
http://www.[company].com/index.html
google_chrome_28
[company].com Brow
tdo9xYMUlZ5lJg8xVlIldg4C
08/07/2013
01:27:01 PM
61
61
68
77
73
67
78
78
78
44
8-8
5-5
-
7-7
7-7
-
-
9-9
7-7
8-8
-
-
-
8-8
8-8
5-5
7-7
6-6
8-8
-
-
-
-
-
6-55-64
6-Other
5-5
6-Other
-
-
1-This is my first visit
3|2-Top navigation tabs|Links in the center of the page
3-Contact [company]
3-I am a Provider/Healthcare professional who is currently within the [company] network
-
-
2-No
6-Other reason
2-No
2-No
6-6
a way to speak to a PERSON and verify provider status
trust the last person i spoke w/to be accurate -- i got two different answers on provider status
as one who works w/a provider, a CLEAR way to contact someone who deals w/providers. it took three phone calls (one number was discontinued - found that out after 10 minutes of menu aggravation)and then i have been given contradictory answers to my ques...
verify provider status
Chrome 28
Chrome
28
11.800
en
Windows
4
https://www.google.com/
www.google.com
d464cf5-82991060-a6f5-17a5-927ff
browse-en
[company]
desktop
16.0.8
http://www.[company].com/healthcare-professionals/index.html
google_chrome_28
[company].com Brow
ApBUIM5MU4k1JwUN4ZcxBg4C
08/07/2013
01:41:28 PM
100
61
99
100
73
100
100
100
100
100
10-Excellent=10
-
10-Excellent=10
-
10-Excellent=10
10-Excellent=10
10-Excellent=10
10-Excellent=10
-
10-Very Likely=10
-
-
-
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
10-Exceeds=10
10-Very Close=10
10-Very Satisfied=10
-
-
-
-
-
5-45-54
-
1-1 = Very Unlikely
-
-
-
1-This is my first visit
5-Followed provided directions
18-Other
10-I am looking for employment with [company]
-
1-I found what I wanted without any difficulty
1-Yes
6-Other reason
2-No
2-No
10-Very valued = 10
Chrome 28
Chrome
28
11.800
en
Windows
10
https://www.google.com/
www.google.com
d464cf5-82564528-2271-2901-e06b5
browse-en
[company]
desktop
16.0.8
http://www.[company].com/index.html
google_chrome_28
[company].com Brow
1oloVwl5AcgsZwV8EhItsw4C
08/07/2013
02:26:47 PM
54
100
66
100
100
100
100
100
100
100
-
-
-
-
-
-
10-Excellent=10
10-Excellent=10
-
10-Very Likely=10
10-Excellent=10
-
10-Excellent=10
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
10-Exceeds=10
10-Very Close=10
10-Very Satisfied=10
10-Excellent=10
10-Excellent=10
-
-
-
4-34-44
-
1-1 = Very Unlikely
-
-
-
1-This is my first visit
3-Links in the center of the page
17-Search for employment with [company]/check on the status of a job applica
10-I am looking for employment with [company]
-
1-I found what I wanted without any difficulty
1-Yes
6-Other reason
2-No
2-No
10-Very valued = 10
searched for employment
Explorer 8
Explorer
8
0.0
en
Windows
7
http://www.bing.com/search?q=[company]+jobs&src=IE-SearchBox&Form=IE8SRC&adlt=strict
www.bing.com
d24c501-114553928-871c-96dd-3da95
browse-en
[company]
desktop
[company] jobs
16.0.8
http://www.[company].com/about-[company]-insurance/[company]-careers/find-a-career/index.html
msie_8
[company].com Brow
898ZJAY0ZsBxwANAts5hdA4C
08/07/2013
03:09:47 PM
83
78
93
58
100
78
100
100
89
100
-
8-8
9-9
9-9
-
10-Excellent=10
-
-
-
10-Very Likely=10
8-8
8-8
-
10-Very Likely=10
9-9
10-Very Likely=10
8-8
8-8
8-8
-
10-Excellent=10
10-Excellent=10
-
-
4-34-44
-
1-1 = Very Unlikely
-
-
-
1-This is my first visit
5|2-Top navigation tabs|Followed provided directions
15-Find information about joining network/submit application
4-I am a Provider/Healthcare professional who is not currently within the [company] net
-
3-I found what I wanted but it took some effort to locate it
1-Yes
6-Other reason
2-No
2-No
9-9
Under Healthcare Providers Tab: Join Network Now. Would be great to have that option stick out more. Great site! Much easier to navigate than many other carriers.
large menu of options/learning curve
join network, submit application
Explorer 10
Explorer
10
11.800
en
Windows
5
dc65200-121522502-033f-82a5-62f83
browse-en
[company]
desktop
16.0.8
http://www.[company].com/healthcare-professionals/index.html
msie_10
[company].com Brow
JERVkIkFFxshc59E91ZsYg4C
08/07/2013
04:46:39 PM
0
61
0
0
73
0
0
0
0
0
1-1=Poor
1-1=Poor
-
1-1=Poor
1-1=Poor
-
-
1-1=Poor
1-1=Poor
1-1=Very Unlikely
-
-
-
1-1=Very Unlikely
1-1=Very Unlikely
1-1=Very Unlikely
1-1=Falls Short
1-1=Not Very Close
1-1=Very Dissatisfied
-
-
-
1-Yes
-
6-55-64
6-Other
4-4
6-Other
-
-
3-Monthly
3|2-Top navigation tabs|Links in the center of the page
18-Other
1-I currently have health insurance with [company]
-
-
2-No
6|1-Log in to the secure site|Other reason
1-Yes
2-No
1-1 = Not at all valued
Could not re-order medications.
Use the phone to do what should be much easier to do here.
Fix your website !
Tried to re-order my drugs. But again this time, it appears I'll have to order them by phine because your website doesn't allow me to order them here. BUT I could two years ago. Why did you change ?
Tried to order medication refills.
Explorer 10
Explorer
10
11.800
en
Windows
4
d925c38-150871092-22d3-dd97-5d4e0
browse-en
[company]
desktop
16.0.8
http://www.[company].com/individuals-families-health-insurance/pharmacy-prescription-drugs/mail-order-pharmacies/home-delivery.
msie_10
[company].com Brow
BctkQFl1lYpNlJocwApItQ4C
08/07/2013
04:52:05 PM
100
100
99
58
100
100
100
100
100
100
10-Excellent=10
-
10-Excellent=10
-
10-Excellent=10
10-Excellent=10
-
-
-
10-Very Likely=10
10-Excellent=10
-
10-Excellent=10
10-Very Likely=10
10-Very Likely=10
10-Very Likely=10
10-Exceeds=10
10-Very Close=10
10-Very Satisfied=10
10-Excellent=10
10-Excellent=10
-
-
-
4-34-44
-
1-1 = Very Unlikely
-
-
-
1-This is my first visit
1-Search feature
17-Search for employment with [company]/check on the status of a job applica
10-I am looking for employment with [company]
1-The search feature met my needs today.
1-I found what I wanted without any difficulty
1-Yes
6-Other reason
2-No
2-No
10-Very valued = 10
Job Search
Explorer 10
Explorer
10
11.502
en
Windows
5
d572c0e-128761711-854a-8db6-35c85
browse-en
[company]
desktop
16.0.8
http://www.[company].com/index.html
msie_10
[company].com Brow
Data
Data
ENM004680Q00080
4
MQ
NonFreeform
Functionality - Convenient
Please rate the convenient placement of the website tools (i.e., Provider Directory, Search box, etc.) on this site.
ENM004680Q00070
5
MQ
NonFreeform
Functionality - Usefulness
Please rate the usefulness of the website tools (i.e., Provider Directory, Search box, etc.) provided on this site.
ENM004680Q00090
6
MQ
NonFreeform
Functionality - Variety
Please rate the variety of website tools (i.e., Provider Directory, Search box, etc.) on this site.
ENM004680Q00100
7
MQ
NonFreeform
Look and Feel - Appeal
Please rate the visual appeal of this site.
ENM004680Q00110
8
MQ
NonFreeform
Look and Feel - Balance
Please rate the balance of graphics and text on this site.
ENM004680Q00120
9
MQ
NonFreeform
Look and Feel - Readability
Please rate the readability of the pages on this site.
ENM004680Q00150
10
MQ
NonFreeform
Navigation - Layout
Please rate how well the site layout helps you find what you are looking for.
ENM004680Q00140
11
MQ
NonFreeform
Navigation - Options
Please rate the options available for navigating this site.
ENM004680Q00130
12
MQ
NonFreeform
Navigation - Organized
Please rate how well the site is organized.
ENM004680Q00200
13
MQ
NonFreeform
Primary Resource
How likely are you to use [company].com as your primary resource for obtaining information from this organization?
ENM004680Q00030
14
MQ
NonFreeform
Product Information - Answers
Please rate how well the information provides answers to your questions.
ENM004680Q00010
15
MQ
NonFreeform
Product Information - Thoroughness
Please rate the thoroughness of information on this site.
ENM004680Q00020
16
MQ
NonFreeform
Product Information - Understandable
Please rate how understandable the information is on this site.
ENM004680Q00210
17
MQ
NonFreeform
Recommend
How likely are you to recommend this site to someone else?
ENM004680Q00220
18
MQ
NonFreeform
Recommend Company
How likely are you to recommend [company] to someone else?
ENM004680Q00190
19
MQ
NonFreeform
Return
How likely are you to return to [company].com in the next 30 days?
ENM004680Q00170
20
MQ
NonFreeform
Sat - Expectations
How well does this site meet your expectations?
ENM004680Q00180
21
MQ
NonFreeform
Sat - Ideal
How does this site compare to your idea of an ideal website?
ENM004680Q00160
22
MQ
NonFreeform
Sat - Overall
What is your overall satisfaction with this site?
ENM004680Q00050
23
MQ
NonFreeform
Site Performance - Consistency
Please rate the consistency of speed from page to page on this site.
ENM004680Q00060
24
MQ
NonFreeform
Site Performance - Errors
Please rate the ability to load pages without getting error messages on this site.
ENM004680Q00040
25
MQ
NonFreeform
Site Performance - Loading
Please rate how quickly pages load on this site.
CAS0035365
26
CQ
NonFreeform
Able to Log In
Were you able to log in successfully?
CAS0058763
27
CQ
NonFreeform
[star]
Next, we would like to know how familiar you are with the [star] designation that [company] gives certain specialists. The [star] designation is shown as a blue star (insert blue star to the left) on the results page, after you’ve completed a sear...
CAS0035369
28
CQ
NonFreeform
Age
Please select the category that includes your age:
CAS0035357
29
CQ
NonFreeform
Did Not Find
What were you unable to find? Please select all that apply.
CAS0035367
30
CQ
NonFreeform
Discourage
How likely are you to discourage others from doing business with [company]?
CAS0035359
31
CQ
NonFreeform
Do Next
What do you plan to do next?
CAS0035324
32
CQ
NonFreeform
Doctor Search
Within the Find a Doctor/Facility section, how did you search for your doctor? (Please select all that apply.)
CAS0043065
33
CQ
NonFreeform
Effort
How much effort did it take to find the information you were looking for?
CAS0035322
34
CQ
NonFreeform
Frequency of Visit
How frequently do you visit this site?
CAS0035350
35
CQ
NonFreeform
Looked for Information
How did you look for information/navigate the site today? (Please select all that apply.)
CAS0035344
36
CQ
NonFreeform
Primary Reason
What best describes your primary reason for visiting the site today?
CAS0035323
37
CQ
NonFreeform
Role
Which of the following best describes you?
CAS0035352
38
CQ
NonFreeform
Search Experience
Please tell us about your experience with the site's search feature today. (Please select all that apply.)
CAS0035354
39
CQ
NonFreeform
Task Acc_Find Info
Which of the following best describes your experience in finding the information you wanted?
CAS0035353
40
CQ
NonFreeform
Task Accomplishment
Did we address your request on [company].com?
CAS0035346
41
CQ
NonFreeform
Task on ste
Which of the following tasks did you perform on [company].com?
CAS0035364
42
CQ
NonFreeform
Try to Log In
Did you try to log in to [company].com's secure site today?
CAS0035348
43
CQ
NonFreeform
Use Provider Search
Did you use the Find a Doctor/Facility feature today?
CAS0035302
44
CQ
NonFreeform
Valued
How valued do you feel as a consumer?
CAS0058764
45
CQ
Freeform
OE_[star]
Based on what you know about [star]®, please share any suggestions you may have to help [company] improve the program and display of [star] information.
CAS0035358
46
CQ
Freeform
OE_Did Not Accomplish
Please specify what you were looking for.
CAS0035363
47
CQ
Freeform
OE_Do Next
Please specify what you plan to do next.
CAS0035349
48
CQ
Freeform
OE_Doctor Search
Please describe how you searched for your doctor/facility.
CAS0035370
49
CQ
Freeform
OE_Improvement
If you could suggest one improvement to [company].com, what would it be?
CAS0035351
50
CQ
Freeform
OE_Looked for Information
Please specify the other ways you looked for information/navigated the site today.
CAS0035343
51
CQ
Freeform
OE_Other Role
Please specify your role in visiting the site.
CAS0035355
52
CQ
Freeform
OE_Task Acc_Find Info
Why did you feel it was difficult to find what you were looking for?
CAS0035366
53
CQ
Freeform
OE_Unable to Login
Why were you unable to log in?
CAS0035345
54
CQ
Freeform
OPS_Primary Reason
Please specify your primary reason for visiting the site today.
CAS0035347
55
CQ
Freeform
OPS_Task on site
Please specify which task(s) you performed on [company].com.
CPPAUTOA3375741
56
CPP
Freeform
brand_name
brand_name
CPPA2915541
57
CPP
Freeform
browser
browser
CPPA2915641
58
CPP
Freeform
browser_name
browser_name
CPPA2915041
59
CPP
Freeform
browser_version
browser_version
CPPAUTOA3375941
60
CPP
Freeform
device
device
CPPAUTOA3376141
61
CPP
Freeform
dual_orientation
dual_orientation
CPPA2985641
62
CPP
Freeform
flash
flash
CPPAUTOA3374941
63
CPP
Freeform
is_tablet
is_tablet
CPPA2986241
64
CPP
Freeform
locale
locale
CPPAUTOA3375041
65
CPP
Freeform
model_name
model_name
CPPA2985841
66
CPP
Freeform
os
os
CPPAUTOA3375841
67
CPP
Freeform
os_name
os_name
CPPAUTOA3375241
68
CPP
Freeform
os_version
os_version
CPPAUTOA3374841
69
CPP
Freeform
pointing_method
pointing_method
CPPA2986341
70
CPP
Freeform
pv
pv
CPPA2985341
71
CPP
Freeform
ref_url
ref_url
CPPA2986041
72
CPP
Freeform
referrer
referrer
CPPAUTOA3376041
73
CPP
Freeform
resolution
resolution
CPPAUTOA3375141
74
CPP
Freeform
resolution_height
resolution_height
CPPAUTOA3375341
75
CPP
Freeform
resolution_width
resolution_width
CPPAUTOA3375641
76
CPP
Freeform
screen
screen
CPPAUTOA3375441
77
CPP
Freeform
screen_height
screen_height
CPPAUTOA3375541
78
CPP
Freeform
screen_width
screen_width
CPPA3343241
79
CPP
Freeform
searchterms
searchterms
CPPA4233341
80
CPP
Freeform
secureState
secureState
CPPA2986141
81
CPP
Freeform
sessionid
sessionid
CPPA2985441
82
CPP
Freeform
sid
sid
CPPA2985541
83
CPP
Freeform
site
site
CPPA2915341
84
CPP
Freeform
survey_presentation
survey_presentation
CPPA2995441
85
CPP
Freeform
terms
terms
CPPA2985741
86
CPP
Freeform
trigger_version
trigger_version
CPPA2985941
87
CPP
Freeform
url
url
CPPA2914941
88
CPP
Freeform
wurfl_id
wurfl_id
ENM004680L0003
89
LTE
Numeric
Functionality
Functionality
ENM004680L0001
90
LTE
Numeric
Information
Information
ENM004680L0004
91
LTE
Numeric
Look and Feel
Look and Feel
ENM004680L0005
92
LTE
Numeric
Navigation
Navigation
ENM004680L0002
93
LTE
Numeric
Site Performance
Site Performance
ENM004680L0006
94
LTS
Numeric
Satisfaction
Satisfaction
ENM004680L0008
95
LTF
Numeric
Primary Resource
Primary Resource
ENM004680L0009
96
LTF
Numeric
Recommend
Recommend
ENM004680L0010
97
LTF
Numeric
Recommend Company
Recommend Company
ENM004680L0007
98
LTF
Numeric
Return
Return
Questions
Questions
Please_tell_us_about_your_experience_with_the_site_s_search_feature_today___Please_select_all_that_apply__
Last
Please_tell_us_about_your_experience_with_the_site_s_search_feature_today___Please_select_all_that_apply__
Skip
1
Skip 1st 1 rows
Warn
,
Date - Ascending
RespondentiD - Ascending
Horizontal
challenge_50_start_file