Hi
Is it possible to have a switch statement that uses multiple columns and conditions or am i best using multiple IF statements
So i want my condition to be
If CaseComment or ReviewNotes contains "REJECTED BY FCR" then Referral Reason = "REJECTED BY FCR"
If CaseComment or ReviewNotes contains "REJECTED BY ESR" then Referral Reason = "REJECTED BY ESR"
If CaseComment contains "ESCALATION" and ReviewNotes contains "Unclear Reason" or if CaseComments contains "Unclear Reason" then Referral Reason = "UNCLEAR REASON FOR ESCALATION"
There 20 additional rules ...
