Run command "xcopy" return an error code:4

Question

I wrote an .bat file and run command to copy all the files from one directory to another folder (I used xcopy command), which run successfully on Alteryx Designer. But when I upload it onto server, I received an error message "The external program "xxxxx xcopy.bat" returned an error code: 4 (Tool Id: 63)". Please help. Or any other way to do this?

ArtApa · Answer

@xihan - It is also worth checking Run As settings. As the user, which runs the Alteryx Server service may not have all necessary permissions:

xihan · Answer

The server definitely have the highest level of permissions. I do not know why it happens like this. But I have temporarily solved it by using the blob input and output tool instead of writing xcopy.bat.

Luke_C · Answer

To add-on, are the folders you're trying to manipulate accessible by the server? Are there permissions for the server to execute commands? I had to work with IT for both of these things when setting up commands on the server.