Emails when using AMP Engine

IR_2021

Hi,

I have a workflow with the E-mail tool in it. When I do not use AMP Engine, Alteryx does not send an email if there is an error in the workflow. When I use AMP Engine, alteryx does send the mail.

Does anyone know how I can make sure that all emails are not sent until everything is ready?

Thanks in advance!

AMP Engine

AMP-Engine

Accepted answers

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taylor_butler

Hi @IR_2021,

My first thought is that since AMP engine uses multi-threaded processing, it may start processing the email tool before hitting the error in another portion of the workflow. If you want to force the workflow to wait until all other steps are taken before sending the email, I'd recommend placing a "Block Until Done" tool in your workflow prior to the Email tool.

IR_2021

Hi Taylor,

Thanks for your reaction! Unfortunately, the mail will still be sent if there is an error message.

taylor_butler

@IR_2021 One other suggestion - do you have the setting "Cancel Running Workflow on Error" set within your Workflow Configuration panel?

Tonya_Smith

@IR_2021

We are actively looking into this difference in behavior with AMP.
This may be more of a difference in the way AMP handles errors in general and not specific to the Email Tool. We will investigate and let you know what we find.
I'm interested to know if Taylor's suggestion to use the "Cancel running workflow on error" setting works or not.
Thank you @taylor_butler for the suggestions!

IR_2021

Hi all,

In the workflow below I have checked the 2 checkboxes. If there is now an error in flow 1, the workflow stops. If there is an error in flow 2 or 3, the mail is sent.

I think TonyaS is right and it has to do with how AMP handles errors. For some of my workflows I can move forward with taylor_butler's solution. Unfortunately not for some more. This will require a different solution.

Tonya_Smith

Update on this and the suggested workaround, I discovered that "Cancel running workflow on error" was never implemented with AMP Engine. We have added it to our roadmap to support this in a future release.

IR_2021

Thanks for the feedback TonyaS!

IR_2021

Hi TonyaS,

Is there known for when this is on the roadmap?

harsh_alang

This one is still on our Roadmap, it may potentially be delivered in 23.2.

SSergey

hi, now i'm having another way around issue: i had WF that was utilizing Message tool with message type "Error" to spot data completeness issue, while i was really in need to pass all the satisfying lines to e-mails and WF worked perfect until the last update.... now instead of just spotting 2-3 DC discovered issues by around 10 message tools after the run and look into them i was forced to change those messages to anything else except of "Error" and to roam through all of them after the run, instead of just checking 2-3 lines straight from the error log...

guys... it's really annoying! if "cancel running WF on error" option is not ticked, maybe i REALLY WANT TO RUN TO THE END EVEN WITH AN ERROR, don't you think?

p.s. and it's on a previously used non AMP WF... with AMP this "great feature" is crumbling the whole logic as well...

NicolasSz

Hi @IR_2021,

It looks like Alteryx fix your bug in 2024.1 according to the screenshot below :

However, when they fix the bug, they introduced a new one. Indeed, if you have 2 pipeline within the same workflow but one is partially in a disabled container, email will no longer be sent.

Example workflow attached.

This is a bit scary... 😱

Regards

EmailBugAMP.yxmd

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