Alteryx App to Read Data from Zip Folder

Question

I want to read data from zip folder in Alteryx server app. When I test it in desktop app with a Text Box tool and follow the syntax as instructed below, it works fine. But when I upload the app onto Alteryx server, it gives me this error: Unable to open archive. How can I resolve this issue?

Use this syntax to configure analytic apps or macros to select multiple files from a .zip file:

* Separate files with a semicolon (;).
* Enclose sheet names in square brackets ([ ]).
* Separate multiple sheets with a colon (:).

lulu47408 · Answer

Yes, I have uploaded normal Excel files from the same folder to the gallery and it works fine.

FilipR · Answer

Are you sure the Alteryx Gallery has access to the file you are trying to open? The file should be on shared drive if you're running the workflow from the Gallery, and your Gallery admins need to make sure the path is accessible.