Run Command on Alteryx Server

Question

I have a workflow that downloads data from a website using Run command curl.exe.

When I publish this workflow to server and try to run there, it gives me an error with: "Failed to run external program "curl.exe": The system cannot find the file specified. (2) (Tool Id: 18)"

Is the Run Command tool not supported in the server?

AsmiDesai · Answer

Hello @kangx322

There can be two possible reason for this:

1. As mentioned by @patrick_digan , If Alteryx admin has kept Alteryx gallery mode as SAFE

You can check more details here on what tools are blocked under which mode: https://help.alteryx.com/20204/server/safe-and-semi-safe-run-modes-blocked-tools-events-and-data-connectors

2. Alteryx Server's run as account not having required access on website/ website is is blocked by server firewall.

patrick_digan · Answer

@kangx322 The good news is that the run command tool is supported on the server so long as the admin allows it. Based on your error code, the admin has allowed it. The bad news is that moving from designer to server is not as smooth when it comes to making sure the tool is configured properly. Can you provide a screenshot of how the run command tool is configured? For what it's worth, this post has a lot of good ideas about what to think through when you're saving to the gallery:  https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Run-Command-Working-Directory-Issues/m-p/85154/highlight/true#M29636