Canvas & Container Issue

Several users have reported to me an issue where the canvas become enormous within containers. This is happening in version 11.3. The XML behind the scene looks like the decimal points for X & Y positions have lost their decimal points. What was 486.0001 and 281.9998 has become 4860001 and 2819998. They are using in-db tools plus publish to tableau server.

Any thoughts? is this a known bug that is resolved in 11.5?

Cheers,

Mark

Workflow

Accepted answers

JessicaS

Alteryx has worked with mark to reproduce issue.

The issue is a result of having a ',' (comma) specified for a decimal separator in windows number settings. Using a decimal place '.' does not produce the issue.

The issue occurs when a workflow is saved directly to a gallery and opened from a gallery using file>open (select private gallery), then selecting the workflow.

We will provide a further update soon. If you are experiencing this issue please email support@alteryx.com

Thanks,

JulieM

Hi @MarqueeCrew - thanks for bringing this to our attention! Our development team has been looped into this issue and we are working now on understanding what will be involved in developing a fix. Once I have more information on what the fix entails, and when we might be able to push this out, I will update this post. Please feel free to let me know if there are any additional questions in the meantime. Thanks!

All comments

MarqueeCrew

The issue may be one around localization. It seems like the users have non-us designers saving to a server with a US localization. If they use the container and save to gallery, when it comes back the yxmd file loses the decimals in the location of the x,y coordinates of the canvas in the XML. I've shown this to Alteryx.

JessicaS

Alteryx has worked with mark to reproduce issue.

The issue is a result of having a ',' (comma) specified for a decimal separator in windows number settings. Using a decimal place '.' does not produce the issue.

The issue occurs when a workflow is saved directly to a gallery and opened from a gallery using file>open (select private gallery), then selecting the workflow.

We will provide a further update soon. If you are experiencing this issue please email support@alteryx.com

Thanks,

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