How Can A Mail Tool Affect My Output File?

Question

Hi,

I understand that the mail tool is the last one to run in any workflow but how can it affect my output file?

If I disconnect the mail tool, I get the correct output file saved in the folder. If I connect the mail tool, I lose the tabs with data on them.

Appreciate any help!

Thank you.

crazybeauti_ful · Answer

Hi Treyson,

Thank you for your input. I tried the "parallel block until done" tool but didn't work as well.

I actually have 2 tools at the end of my workflow - the email tool and an internal draft email macro. No issues with the draft email macro; it even attaches the correct output file before the email tool changes the file altogether but maybe the draft email macro is the culprit because when I deleted it from my workflow, the email tool works just as well. So that's how I resolved my dilemma. 🙂

Appreciate your time and effort.

Thanks again,

cb_f

Treyson · Answer

My guess is that the mail tool is picking up the file before it finishes running. If you have the crew macros, I would check out the "parallel block until done" tool.