Workflow freezing 67% through output

Hello - I have been successfully running a workflow for awhile now, but now, everytime I run it, it freezes 67% through the final output tool. I have tried deleting the tool and reconfiguring it which worked a few times but now I am back to the same problem. Is there a workaround to this?

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mbarone

What file type are you outputting to? Have you confirmed it is indeed the output tool causing the hold up (I know it probably looks like it is, but have you enabled the performance profiling to make sure)? Have any screenshots you can share (your output tool configuration and/or the canvas when it seems to be stuck)?

Luke_C

Hi @mandaa838

What version are you using and what type of file are you outputting? This is a longshot, but prior to 2020.2 there was an issue (DE18410) where excel outputs would freeze if you were skipping the field names and preserving formatting. I came across this same behavior due to that bug.

mandaa838

Hi! thanks for the response. I am outputting to an xlsx file. How do you enable performance profiling?

Here is where the workflow is freezing:

And here is the output tool configuration:

Thanks!!

mandaa838

I was skipping field names and preserving formatting! I tried to remove the preserve formatting but am still having the same issue. I am using v2020.

Thanks!

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