I have just installed a trial of the intelligence suite to trial a case example of importing PDF files (e.g. Incident Tickets) using the Image Template, Image to Text and PDF Input Tools but am hitting a few problems.
The first few fields of each PDF pick up the data correctly, however, later fields are not picking up correctly.
I think this might be because the field may not be in exactly the same place on each page e.g. if there are multiple lines in a field above. Is this because the tool only picks up text from the exact position the text is in a document, rather than the text relative to other text (e.g. a header near it)?
Is there another way to do this?
