Tableau publish timeout

Question

Hello,

I have an issue to publish my results to Tableau dashboard.

My workflow completes to run around 2 hours. Tableau has 40 minutes timeout value that we can't modify it. When Alteryx runs the workflow, it open a Tableau session which it finishes to run and at the very end it tries to write to Tableau that the session already invalidated. I couldn't fins a solution how to fix it.

The only fix I can imagine is to convert the workflow to a chained application which first would save the results to a database, and then to connect to the database and publish as Tableau data source. Because I use append method on Tableau, and I can drop the database every time I have new data.

Any body have any other suggestion?

BrandonB · Accepted Answer

Can you add a block until done right before the tool and have a browse come out of the #1 tool and the Publish to Tableau coming out of the #2? I think that should ensure that the data exists in the browse before establishing the Tableau connection and writing.

Alternatively, you could write out your data to a hyper file with an Output Data tool or write it up to a database where you could directly connect a tableau dashboard to.

BrandonB · Accepted Answer

You could write your hyper file to a network drive that the Tableau Server has access to which would bypass the need for the Publish to Tableau Server tool. Ultimately that tool is just putting a hyper file up into the file system of the Tableau Server so it would be working very similar in practice. You may want to send an email to our support team at support@alteryx.com just to get this logged and see if they have some additional recommendations as it relates to the Publish to Tableau Server tool. Otherwise I think the hyper file written to a network drive should also work as expected.