Output to PowerBI connection issues

Bigmonki

Hi All, 

I am looking for some help with the Power BI Output tool

I have the Tenant ID, Client ID and Client secret, if I choose the 'Refresh token' option to login, it appears I get an element of success. By this, I mean it allows me to select a Workspace and either create a dataset or update an existing one. I can see datasets in the workspace I select.

The issue arises when I run the workflow, I get two messages:

'Could not connect to Power BI service. Please check your network connectivity'

And then a long traceback message (attached as a document)

Our company uses 2FA and we are not sure if this may be causing an issue, also, being relative novices at anything technical, we are not sure if the 'Redirect URL' is correct, we have used, but this is because we are not sure what to put in here.

Any guidance anyone can give would be useful

PowerBI Error.docx

SabrinaCB

Hi @Bigmonki if you are still running into that issue you can try to copy over the SSL certificate from your browser into the tool's Python code: https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/SSL-CERTIFICATE-VERIFY-FAILED-errors-with-Python-based-tools/tac-p/543834/highlight/true#M5291 (Please disregard the code modifications for the Salesforce tool in the comments)

That may or may not resolve the issue. We sometimes see this when the tool is not properly using a proxy Server if there is one in place that does SSL inspection. (It's not rare for the tool to connect on the front-end, but then have an error during run-time with this issue)

If you need assistance with this issue and can contact Alteryx Support we'd be happy to help. Please provide your version of Designer as well as a screenshot from Internet Options --> Connections --> LAN Settings like so:

Hope that helps!
Sabrina