Unable to save csv to Dropbox (but can save xlsx)

Question

Since upgrading to 2020.4.5.12471, my workflows often, no always, are unable to save csv to Dropbox. Here's the error message from Alteryx: Error: Output Data (46): Error creating the file " C:\Users\ \Dropbox \ .csv ": The process cannot access the file because it is being used by another process. (32) Interestingly, I have had no issues saving xlsx files to Dropbox within the same workflows. Is this a Dropbox issue? Is anyone else experiencing this? MLD

MeanLeanDean · Answer

Thanks for your response, Pedro.

Some of the files are up to 160 MB.  So, yes, rather large for a csv.

To solve a seemingly unrelated issue with Dropbox not synching correctly, I reinstalled the Dropbox app and that seemed to solve this issue.

For anyone encountering this issue, I recommend re-installing your local Dropbox app and trying again.

Thanks again, Pedro.

MLD

pedrodrfaria · Answer

Can you provide some specifications on the size of the output? I just ran a test over here on my dropbox environment and it was able to output as a CSV with no problems. It could be an issue regarding the file size and Dropbox trying to sync it and getting caught up in some bug.

MeanLeanDean · Answer

I have tried Block and it made no difference.  I also tried Throttle to no avail.  --MLD