JIRA Connector Question

Question

I have an issue with the JIRA Connector I'm hoping I can get help with. The connector iworks great but there are some custom database fields I need to extract that are not part of the issue records being returned. I can get the data directly  through the JQL interface. How do I get those custom fields returned as part of the  JIRA Connector?

I have also tried jirapy which also works well, but no success with the custom fields.  Is the a python option?

missgina · Answer

I'm using Jira.PY, I'm not sure how to use numbers vs. what is in the drop down list.  Did you use a different connector?

Thanks

Gina

Gabacho · Answer

I ran into the same issue.  The fields I was looking for turned out to be custom fields.  I was provided a list of custom fields from the admins with the numeric field reference.  Once the field name was replaced with the field number I was able to pull the data correctly.

missgina · Answer

I am trying JIRAPY but having issues.  It appears I can connect but when I select Objects to download:  Projects - I get 0 and I have at least 1 project that I have access to even though I am not the owner.   I have also tried copying the JQL statement from my JIRA dashboard to the JQL Filter and setting objects to download: Issues but getting the following error message {"errorMessages":["The value XXXXXXX' does not exist for the field 'project'.","Field 'type' does not exist or this field cannot be viewed by anonymous users."],"warningMessages":[]}¶.

Any help troubleshooting this is greatly appreciated.

Gina