Connecting To Outlook Email.

Question

Error: OutlookInputTool (1): The Autodiscover service couldn't be located.
AutodiscoverLocalException
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings[TSettings](String emailAddress, List`1 redirectionEmailAddresses, Int32& currentHop)
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetLegacyUserSettings[TSettings](String emailAddress)
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings(String emailAddress, List`1 requestedSettings)
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)
at Microsoft.Exchange.WebServices.Data.ExchangeService.GetAutodiscoverUrl(String emailAddress, ExchangeVersion requestedServerVersion, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback)
at Microsoft.Exchange.WebServices.Data.ExchangeService.AutodiscoverUrl(String emailAddress, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback)
at OutlookTools.OutlookEmail.GetItems(Int64 recordLimit)
at OutlookTools.OutlookInputToolEngine.PI_PushAllRecords(Int64 nRecordLimit)
at SRC.Alteryx.GenericNetPluginInterface.PI_PushAllRecords(GenericNetPluginInterface* , Int64 nRecordLimit)

This is the error I am getting when I tried to use the outlook tool from Alteryx Gallery.

I have tried both kehinde@cndrocom.onmicrosoft.com and kehinde@cndro.com as the userName.

It is am office365 Business account and  I read the Documentation of Outlook Tool by @rpaugh

But I still cannot access my inbox.

Screenshot (3313).png

ckukkapalli · Answer

Do we have any resolution to this issue

BrianSchultz · Answer

Hi all,

I'm having a similar issue.  I have a flow that uses the OutlookInputTool and have had it connect and complete successfully for two separate emails, both production accounts.  It is when I go to change the email account to the final users that I get the two errors below.

I have tried troubleshooting this by trying both the Exchange Server Version (which is what the other accounts used) and the Manual Service URL as noted in the help documentation.  Below are the errors I receive.

We are running Office365.

I hope the community can make sense of this as I can't.

Thanks,

Brian

Manual Service URL:
OutlookInputTool (70) The request failed. The remote server returned an error: (401) Unauthorized.¶ServiceRequestException¶ at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request) ¶ at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ValidateAndEmitRequest(IEwsHttpWebRequest& request) ¶ at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest`1.Execute() ¶ at Microsoft.Exchange.WebServices.Data.ExchangeService.FindFolders(FolderId parentFolderId, SearchFilter searchFilter, FolderView view) ¶ at OutlookTools.OutlookEmail.GetItems(Int64 recordLimit) ¶ at OutlookTools.OutlookInputToolEngine.PI_PushAllRecords(Int64 nRecordLimit) ¶ at SRC.Alteryx.GenericNetPluginInterface.PI_PushAllRecords(GenericNetPluginInterface* , Int64 nRecordLimit)

.

Exchange Server Version error:
OutlookInputTool (70) The Autodiscover service couldn't be located.¶AutodiscoverLocalException¶ at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings[TSettings](String emailAddress, List`1 redirectionEmailAddresses, Int32& currentHop) ¶ at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetLegacyUserSettings[TSettings](String emailAddress) ¶ at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings(String emailAddress, List`1 requestedSettings) ¶ at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames) ¶ at Microsoft.Exchange.WebServices.Data.ExchangeService.GetAutodiscoverUrl(String emailAddress, ExchangeVersion requestedServerVersion, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback) ¶ at Microsoft.Exchange.WebServices.Data.ExchangeService.AutodiscoverUrl(String emailAddress, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback) ¶ at OutlookTools.OutlookEmail.GetItems(Int64 recordLimit) ¶ at OutlookTools.OutlookInputToolEngine.PI_PushAllRecords(Int64 nRecordLimit) ¶ at SRC.Alteryx.GenericNetPluginInterface.PI_PushAllRecords(GenericNetPluginInterface* , Int64 nRecordLimit)

joshuaburkhow · Answer

Its probably this then....