Alteryx Chained App - Workflow Exceeded 30 Seconds

Question

Greetings everyone,

I have been trying to run my chained app on Alteryx server but getting the following error:

"workflow exceeded maximum runtime of 30 seconds and was cancelled."

My workflow will have to run for more than 30 seconds but keeps getting cancelled whenever it reaches that time limit.

The server option "Cancel jobs running longer than.." is unchecked.

Is there anyway I could extend the time limit from 30 seconds?

faresghnaim · Answer

Hey Joshua,

I am not sure which file to exactly edit, I do not have any Alteryx.config files inside the bin folder or have a folder called config inside the bin folder, is there by any chance a new file that needs to be edited since that post is from 2016?

Or do you think that this file has to be edited from the server admin computer? I do not have any rights over the server, so should I ask the admin to check this file there?

joshuaburkhow · Answer

Allright next thing 😉

Update the chainedTimeout https://community.alteryx.com/t5/Alteryx-Server/workflow-exceeded-maximum-runtime-of-30-seconds-and-was/td-p/24188

This should do it for you!

faresghnaim · Answer

Thanks again Joshua!

This option is also unchecked in the settings we have here.

Regards,