Missing SalesForce Input Tool in Connectors

Hi there. I have downloaded the SalesForce Input tool (v3.1 - we have SSO) and when I run it to install it, it acts like it installs, and I can even use the tool if I copy and paste from other workflows; however, it's missing from my connectors. How can I troubleshoot this? I've looked and looked for a resolution, and none seems to fit my situation exactly.

Input

Salesforce

Accepted answers

BrandonB

Ah I see. Can you check to see if you still have the deprecated Salesforce tool as well? If you right click in the toolbar and click "show deprecated tools" to see if a salesforce input connector pops up in the connectors tab.

Can you also navigate to C:\Users\%username%\AppData\Roaming\Alteryx\Tools and let me know if you see any folders that say Salesforce Input and a version number right afterwards?

All comments

BrandonB

Can you navigate to the circle with the plus button towards the top right of your screen and then click on "Connectors" in the new window that pops up in the middle of your screen? You should see "Salesforce Input" and "Salesforce Output" displayed. My guess is that maybe they don't have a check box next to them which would prevent them from being displayed.

RachelL

Unfortunately no...see attached. As you can see, I can use the actual input tool....but I am forced to copy and paste from existing workflows.

No SF Input.PNG

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