Emails not being sent when scheduler is used

Hi Team,

This is regarding the "Event-Email" Section under "Workflow-Configuration.
I scheduled a workflow, had an email event saved to send out the email to a group ID.
The workflow completed successfully but did not send out the emails.
Is there any specific series of steps I need to add ?

Thanks,
Farhana

Common Use Cases

Accepted answers

Farhana91

Hi All,

Thank you for your time and trying to sort the issue. I have found out the solution.

I had saved the events (emails) after scheduling the workflow in the scheduler. So my mails were not going out.

After I have saved the workflow, first I made sure I have saved the events. After this I scheduled the workflow in the scheduler. That's when the entire process was complete and the emails were sent as well.