Gallery status code 403

Question

Hi,

I have added a member to my collection on the gallery and I have gave him the permission to, as a user, be able to add other users. However, when he tries to add any new users he gets the following:

" 'Person' could not be added to the collection. Request failed with status code 403. "

Anyone able to tell me what this status code means and how I fix this issue?

JanS · Answer

Hi, I had same error - I used workaround adding user permission via admin and it worked

joshuaburkhow · Answer

Along the same lines as @patrick_mcauliffe  I would try doing this with a new collection and a different user to see if it's more systematic or not. If you do see this issue I'd advise to reach out to support@alteryx.com as you might need to reindex. Keep us posted on what you find!

patrick_mcauliffe · Answer

@Ellie_P   Has it been tried on more than one machine?  I would suggest starting there.